Michael Toi

Experience

• 

  Housing New Zealand Corporation

  Feb 1985 - Sept 1991

  Provided desktop support, training and system administration to the Unix servers, BTOS mircosystems and 286 PC's that we had for both the Henderson and Northshore locations. Over a 3 year period I was responsible for Goverment Loan Processing and Allocation, plus was the youngest person to hold the possition of Housing Allocation Manager where I allocated State housing to the public.During this time I also implemented their first IT system based on Unisys BTOS Micro computers and managed these as part of my job until I got a possition as Systems Administrator at hour Henderson Head Office

  • Systems Administrator

    Apr 1988 - Sept 1991

  • Loan Manager and Housing Allocation Manager

    Feb 1985 - Mar 1988
• 

  Bellsouth International

  Jan 1991 - Jan 1998

  Provided technical expertise to sales staff and customers, helping sales and customer identify opportunities for the use of Mobile Data services, problem solving customer issues, testing new equipment, documenting testing and training sales teams and customers (over 2000 people across a 5 year period).I also managed a team of 5 people across the country who also provided technical and sales support. Was responsible for the implementation of all IT systems used by BellSouth in New Zealand including the mobile phone network service servers (SMSC - SMS text message platforms using Ingress Databases, Billing Systems - CAS using Informix Databases, the OMC - Mobile Network management system using Oracle,Windows NT servers and Desktops nationwide).I provided support to all of the business on these systems as needed running a team of 5 people.

  • Mobile Data Support Specialist

    Jan 1993 - Jan 1998

  • IT Operations Manager

    Jan 1991 - Jan 1993
• 

  Vodafone NZ Limited

  Jan 1998 - Jan 2000

  Mobile Data Support Specialist

  Provided technical expertise to sales staff and customers, helping sales and customer identify opportunities for the use of Mobile Data services, problem solving customer issues, testing new equipment, documenting testing and training sales teams and customers

• 

  Vodafone

  Sept 1998 - Feb 2000

  Mobile Data Specialist

  Mobile Data Support Specialist - Pre and Post Sales SupportProvided technical expertise to sales staff and customers, helping sales and customer identify opportunities for the use of Mobile Data services, problem solving customer issues, testing new equipment, documenting testing and training sales teams and customers

• 

  ITouch

  Feb 2000 - Oct 2000

  Operations and Development Manager

  Provided stragic, techincal and planning for the company with the implementation of all systems. I also managed a team of 10 developers as they built new systems as needed for the business and our locations around the world.

• 

  ITouch PLC LTD

  Oct 2001 - Sept 2002

  Global New Products Development Manager - Business Services

  Managed the global development strategy, projects and partnerships for iTouch PLC across the world. My role involved finding opportunities with 3rd party organisations and making a partnership with them for a revenue share package. I would also manage the development of new services identified with our development teams across the world. This required extensive travel and team co-ordination via the Internet/Phone and Email

• 

  ITouch New Zealand

  Mar 2002 - Sept 2002

  General Manager

  Was the General Manager of the company while I also worked in the role of Global New Product Development manager. I managed a team of 30 people with the products and services we provided (this included Sales, Developers and Administration team members)

• 

  First Mobile New Zealand Limited

  Sept 2002 - Sept 2010

  GM ITC

  Set the strategy for First Mobile and IT Policy/Proceedures. Stablised all systems and managed the replacement project, choosing systems, managing budgets and all implementation planning, customisation and training of Sales, Support and Admin teams. Systems included Microsoft Office, Exchange 2000 and 2003, Windows Servers, ClickPOS, Sun Accounting, Salesforce.com CRM plus Windows Desktop/Laptop standardisation and support

• 

  First Mobile

  Sept 2007 - Sept 2010

  CEO FMR

  Provide strategic and management of my FMR team around "Outbound" IT support of Vodafone Mobile products and Services for First Mobile and Vodafone, plus Management of First Mobile Internet systems and special projects management/planning.

• 

  Vodafone New Zealand

  Sept 2010 - Jun 2012

  GM IT - Go To Market

  Provide Strategic, Project Management, Techincal Expertise, Implementation, Training and System Support for all Retail and SME Sales Systems. Customised Salesforce.com for B2B use, Implemented ClickPOS and Pronto Systems. Lead on Tablet Project Trail with Retail developing mockups and implementing the trial within selected stores. Store refit Project, lead the techincal implementation team.

• 

  Ignited Ltd

  Jul 2012 - Feb 2022

  Managing Director

  This is my own business that I created with a partner to allow us to work on developing opportunities that may appear. This is a role where I set strategy, make operational decisions within the business, managing development projects and working with customers as needed. Call this a project of passion, I call it a project of opportunity.

• 

  Leading Edge New Zealand

  Feb 2013 - Mar 2015

  GM IT and ICT

  Provide Strategic, Project Management, Technical Expertise, Implementation, and IT partner management across all business teams nationwide. For a period of 6 months I helped Leading Edge with the development on the ICT product (now called UBS) by running the sales team, setting strategy and managing the business. I have helped Leading Edge grow and through better IT strategy have made it easier for them to enable new customers going forward (although there is still more we can do to improve this). Show less

• 

  Evolution IT Limited

  Apr 2015 - Sept 2015

  Business Development and Project Manager

  As Business Development Manager I am looking for new channels to market, concepts and business initiatives that could be key to the future of the organisation. Everyday I am looking for new business, a Sale or a road to market that my lead to new business for everyone (Evolution IT and our partners).As Project Manager I am working with our customers on IT projects that need guidance and control. My extensive experience in IT delivery and change management is useful when working on these projects. Show less

• 

  The Resilience Institute

  Apr 2016 - Jul 2017

  Chief Operations Officer

  The Resilience Institute are experts in the area of Resilience Training and services throughout the world (having been in operation for more than 25 years). Being part of a multinational dynamic team, means I am involved in all areas of business including Operations, Business Development and Partner Management. I use my Strategic planning to help guide and focus the business (we have big ideas in mind for the organisation)!We are also able to make use of my extensive experience in IT Systems, IT Development and Project Management which also allows me to be involved in sales when the opportunity arises. Where we have already used this to improve existing systems and develop our new RAPT training infrastructure (http://rapt.resiliencei.com). Show less

• 

  Youthtown Inc. New Zealand

  Jul 2017 - Dec 2021

  General Manager Technology

  Head of Technology and Information Systems at Youthtown. To deliver leading edge solutions to the business and customers.

• 

  SkillsVR

  Jan 2022 - now

  Platform Technology Lead

  Providing team management, product strategy and decision making expertise to the Skills VR Portal.