
Magdi M. Edrees
Guest Service Agent

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About me
Management Coordinator @The Nile Egyptian Company for Foodstuff Ind.
Education

Faculty of Languages & Tranlation
-Bachelor’s Degree English LitreatureActivities and Societies: B.A. English Literature English Literature

Univerisity of Scarnton
1996 - 1997Hotel & Restaurant Management Hotel, Motel, and Restaurant Management DiplomaHotel & Restaurant Managent
Experience

Sheraton Nile Cruises
May 1985 - Oct 1990Guest Service AgentGuest Service Agent (Sheraton Nile Cruises) Egypt. Front Office receptionist, (check in, check out, following the modality of the payment of the accommodated rooms, preparing the night reports, checking the room rates, groups and individuals etc.). Front Office cashier (preparing the Master Folios, settling the final accounts), and telephone operator.

Sheraton Nile Cruises
Jan 1991 - Sept 1994Front Office ManagerFront office manager (Sheraton Nile Cruises) Egypt.Fully charge of the front office operations, assign rooms, making arrangements for tours and excursions, checking the transportation (up to the Sheraton Standard), arranging the daily entertainments, and special events, reception parties, cocktail parties, arrange on board tours and fully responsible of the public address system announcements.Train the front office staff and arrange the daily and monthly reports Acting Guest Relation Officer, assisting achieving the Guest Satisfaction System. Handling guest complaints and dealing with the travel agencies. Show less

New York Restaurant
Jun 1996 - Dec 2003Restaurant waiter, Restaurant setup before operation, daily briefing, accounting skills, handling Credit charges and arrange seating for special occasions and

Norwich Meadows
Jan 2004 - Nov 2004Quality Control ManagerNorwich Meadows is a certified Organic Farm produce all kinds of vegetables and fruits poultry and fresh eggs (Fully Certified Organic) supervised by department of Agriculture USA.

Red Sea Hotels
Nov 2005 - Oct 2012Supervising hotel operations and directly reporting to G.M. In charge of arranging the training programs and trains the newly hired employees, and participates in inspection hygiene team (Food and equipment)
Executive Duty Manager
Sept 2007 - Oct 2012Training Manager
Nov 2005 - Aug 2007

Nile Egyptian company for Food Stuff
Oct 2013 - Oct 2014Factory ManagerFood processing company, Fresh frozen vegetables and fruits,selecting best vegetables & fruits to be frozen . . . going through many stags, best for production, washing, boiling in suitable temperature, deep freezing. . . weighting & packing.storage under -25 degree to be ready for national and international markets.

Elphistone Marsa Alam Resort
Oct 2014 - Aug 2016Night Hotel ManagerHotel night manager,Directly reported to G.M.

The Nile Egyptian Co; for Fodstuff Ind.
Sept 2016 - Aug 2020Export ManagerChecking incoming orders as most of our products are mainly for export, and limited for local market. Our products are well known in most of European Community, Middle East, Unites States and Australia.

The Nile Egyptian Company for Foodstuff Ind.
Aug 2017 - nowManagement CoordinatorFood processing company.Manufacturer of Frozen Vegetables & Fruits

Retired
Aug 2020 - nowFormer Management
Licenses & Certifications

B.A. English Literature
Al-Azhar University
Honors & Awards
- Awarded to Magdi M. EdreesExecuitive Duty Manager The Grand Hotel / Hurghada Mar 2013 Certificate Of ServiceIn Recognition of completing seven years of service in The Grand Hotel, Hurghada.Red Sea Hotel in Egypt
- Awarded to Magdi M. EdreesGuest Service Agent Sheraton Nile Cruises & Hurghada Sheraton Aug 1990 Certificate Of Service.In recognition of completing the five years of service in the Sheraton Hotels.
- Awarded to Magdi M. EdreesRoom Clerk The Sheraton Corporation Dec 1985 Certificate Of ExcellenceQuality Employee Of The Month.
Languages
- arArabic
- enEnglish
- geGerman
- frFrench
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