
Steven McKinlay
Warwick Suite Manager

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About me
Telecoms
Education

University of Central Lancashire
2003 - 2006BA Hons Sports Management Sports StudiesModules included Politics in Sport and Business for Football.
Experience

Manchester United
Oct 2010 - Nov 2022Warwick Suite ManagerTake the lead on the delivery of matchday operations. Motivate and manage the team, set and achieve targets, provide CPD opportunities to develop team members, build a high-performance culture in a working environment encouraging decision making. Deliver Manchester United’s core values. Outline non-negotiable behaviours that provide an understanding of individual ownership, the importance of adaptation and embracing change and why attention to detail matters. Strong working relationships with former players, ambassadors and the Managers and Directors from the Sponsor/Partner team. Show less

EJ&S CONSULTANCY LIMITED
Jul 2012 - Sept 2017Operations ManagerBuilt and maintained strong relationships with clients and partners. Measured the performance of department managers and case handlers using detailed reports and KPI's.Demonstrated relationship building skills with the ability to create a rapport with clients and partners at all levels. Compiled detailed reports for Data Houses across the UK with regards to sales performance.* Sought out and captured 8 new business partners worth £4 million.* Responsible for generating £150,000 from additional revenue streams.* Overseas office set-up Malaga, Spain.* Successively promoted from Assistant Manager to Operations Manager within 2 years. Show less
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ALPHA CARS (LIVERPOOL) LTD
Sept 2017 - Sept 2023Business DevelopmentRaise the company profile by attending relevant networking events. Seek out opportunities to promote the company and oversee marketing activity. Generate and build business relationships. Work with various organisations across the City to ensure Corporate Social Responsibility. Recruit new drivers via training courses and from rival firms. Provide incentives which has improved retention. Manage the relationships with account holders to ensure repeat business. Implement strategies, manage budgets and monitor new processes across various departments. Show less

SJM COMMUNICATIONS LTD
Sept 2023 - nowManaging DirectorPart of the AJC Comms Group we install the fibre optic network across the North West of England.
Licenses & Certifications

FA Level 1 Football Coaching
The Football AssociationSept 2019
FA Level 1 Talent Identification
The Football AssociationApr 2018
FA Level 1 Psychology
The Football AssociationApr 2018
Honors & Awards
- Awarded to Steven McKinlayHospitality Team of the Year Manchester United May 2022
- Awarded to Steven McKinlayHospitality Team of the Year Manchester United June 1, 2019
- Awarded to Steven McKinlayManager of the Month Manchester United Mar 2017
- Awarded to Steven McKinlayManager of the Month Manchester United Feb 2016
- Awarded to Steven McKinlayManager of the Month Manchester United Nov 2015
- Awarded to Steven McKinlayHospitality Team of the Year Manchester United Jun 2015
- Awarded to Steven McKinlayTeam Member of the Month Manchester United Oct 2014
- Awarded to Steven McKinlayRoom Supervisor of the Year Manchester United May 2014
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