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Mudassir Shaikh

Mudassir Shaikh

Software Engineer

Followers of Mudassir Shaikh836 followers
location of Mudassir ShaikhBengaluru, Karnataka, India

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  • Timeline

  • About me

    Software Engineer | ACT Fibernet | Ex MountBlue Technologies

  • Education

    • Sinhgad College of Engineering

      2018 - 2022
      Bachelor's degree Computer Science 8.84

  • Experience

    • MountBlue Technologies

      Oct 2022 - Feb 2024
      Software Engineer

      Working on an AI conversational chatbot using the Rasa framework with PythonDeveloped flows to solve customer issues and reduced calls by 25%Improved customer average rating from 3.5 to 4.0Handing daily 5000 chats

    • ACT FIBERNET

      Jan 2023 - now
      Software Engineer

      Working on an AI conversational chatbot using the Rasa framework with PythonDeveloped flows to solve customer issues and reduced calls by 25%Improved customer average rating from 3.5 to 4.0Handing daily 30000 chats

  • Licenses & Certifications