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Susil Kumar Dalsinghray

Susil Kumar Dalsinghray

Network Engineer / Offshore Operation Manager

Followers of Susil Kumar Dalsinghray289 followers
location of Susil Kumar DalsinghrayOdisha, India

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  • Timeline

  • About me

    ENTERPRISE TECHNOLOGY CONSULTANT at NETSAT COMMUNICATIONS PVT.LTD

  • Education

    • ABACUS

      2013 - 2014
      ORACLE Data Base Administrator (DBA) A

      DATA BASE ADMINISTRATOR ( ORACLE )

    • Microsoft Certified Professional

      2010 - 2011
      Microsoft Certified Professional (MCP) Information Technology A+

    • Cisco Certified Network Assosciate

      2008 - 2009
      CCNA Cisco Certified Network Assosciate 90%

      Activities and Societies: As a technical Team Lead in Lab CCNA (Cisco Certified Network Associate) is an IT certification from Cisco.(USA)CCNA certification is a first-level Cisco Career certification. CCNA certification validates the ability to install, configure, operate, and troubleshoot medium-size routed and switched networks, including implementation and verification of connections to remote sites in a WAN.[1]

    • Central Tool Room and Training Centre

      2007 - 2008
      Advance Diploma In Computer Hardware and Network Management Computer Systems Networking and Telecommunications A+

      Advance Diploma In Computer Hardware & Network Management

    • National Institute of Advance Technology (NIAT)

      2006 - 2007
      Post Graduate Diploma Computer Application (PGDCA)

    • The ICFAI University, Dehradun

      2015 - 2017
      MBA Telecome Management A

      Activities and Societies: Techno Managerial Skill & operation Management Operations management is an area of management concerned with overseeing, designing, and controlling the process of production and redesigning business operations in the production of goods or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed, and effective in terms of meeting customer requirements.

    • Utkal University

      2001 - 2004
      Graduation

      Completed Graduation from Utkal University, Orissa in 2004.Completed I.A from Council of Higher Secondary Education, Orissa in 2001.Completed Matriculation from HSC, Orissa in 1999.

  • Experience

    • Billion Staffing Solutions

      Feb 2009 - Jan 2010
      Network Engineer / Offshore Operation Manager

      Experienced in Remote Desktop connection. Experienced in installation, upgrade & maintenance of Windows XP/NT/2000 /2007 server operating system &maintaining active directory. Network management of LAN (of 100+ nodes) as well as WAN at our; all remote support needed. Online Project Description, Loading into server, Checking All the Errors. Online Meeting with manager, Operations using Team viewer, Skype and All remote access software. Conducted and managed bi-weekly video conference meeting with staff and phone conference with HP and MPLS provider. Weekly and monthly reports creation for Sr. Management. Show less

    • Ortel Communications Ltd

      Jan 2010 - Jan 2018

      Techno-managerial assignments in IT Infrastructure Management/ Pre-Sales Technical Support to Enterprise as well Corporate Customer. Optic fiber cable / Fixed wireline Data / Voice Service solution and Designing . Telecom RFP & BID Management, Govt & Private Bidding expertise. Pre-Sales Product presentation skills, Proposal Development, Expertise in handling Govt. BIDS & Tenders, Telecom/ ISP Services Support & Assurance/ Service Delivery / Project Management with a high technology oriented OrganizationEXECUTIVE CORPORATE SERVICE ACCOUNT & PRESALE SUPPORTOrtel Communications LtdApril- 2011 – Present (26 Months) OdishaEnterprise Customer Pre-Sales Support and After –Sales Support, Optic Fiber Cable (OFC) / Fixed wireline Data / Voice Service solution and Designing. Enterprise Project Planning and Management, Preparation of technical presentation, Preparation of Techno-Commercial Proposal & Solution Document for products like P-T-P Leased Lines,Point TO Multi Point Solution in Fiber Optic Cable with using of CWDM( Coarse Wave Division Multiplexing) Internet Leased Circuits, E1 / DS-3 / STM-1 . Technical training programmes for Sales team/Business Partners & Service Teams Periodically.Provide business development support for fixed line data and voice products to the Enterprise Sales team proactively and reactively.Managing and driving the portfolio of Business Solutions for the circle through growth, Analyzing, design and implement solutions for the Enterprise clients while interfacing with the internal technical teams and other delivery teams for ensuring compliance to customer requirements. Co-ordinating with network and planning teams for taking the detail knowledge of network Reachability, availability & feasibility of product in different geographies.Being the SPOC for all large fixed line services bids and RFPs for the Enterprise Sales team. To take care of technical, commercial. Show less Enterprise Customer Technical Service Support, Optic Fiber Cable (OFC) / Fixed wireline Data / Voice Service solution and Designing. Enterprise Project Planning and Management, Preparation of technical presentation, Preparation of Techno-Commercial Proposal & Solution Document for products like P-T-P Leased Lines,P TO Multi Point Solution in Fiber Optic Cable with using of CWDM. Internet Leased Circuits, E1 / DS-3 / STM-1.Technical training programmers for Sales team/Business Partners & Service Teams Periodically.Provide business development support for fixed line data and voice products to the Enterprise Sales team proactively and reactively. Managing and driving the portfolio of Business Solutions for the circle through growth. Providing technical support for the Leased line services during outages and faults by co-Coordinating with all technical teams, Field Engineers, Network Operation Centre (NOC).CSAT Responsibility. Regular Customer visits to build a healthy technical and business Relation with customer, by showing the availability and downtime details.Proper Co-Ordinations with all technical teams (OFC team, Field Access, Wireless to provide minimum downtime to the corporate Customers. Planning of Fixed Line projects for enterprise customers. Monitoring the entire project roll-out from the time of planning till Implementation. Allocating resources among team members and guiding team members during the Project, till final delivery. Updating customer regularly about progress of project & development of implementation Activity till the final execution of the project. Bridging up the gap between customer site, customer central desk & field enggs. Ensuring successful compliance of the project as per customer requirement & Satisfaction within SLA. Responsible for the overall SLA Management of the queries and Escalations. Ensuring revenue generation for the organisation by successful & timely Implementation Of the project. Show less

      • Sr. Executive Eng .(Enterprise Service Assurance,Service Delivery,OFC Feasibility&Pre-sales Support.

        May 2013 - Jan 2018

      • Executive Enterprise Technical Support & Pre-Sales Support Engineer.

        Apr 2011 - May 2013

      • ASST- Executive ( Customer Technical Service )

        Jan 2010 - Apr 2011

    • BHUBANESWAR

      Jan 2018 - now
      Sr.Technology Consultant

      Technology Service Integrator, Future Technology Consultant, Internet Service Provider

    • NETSAT COMMUNICATIONS PVT.LTD

      Mar 2018 - now
      Founder

      We can deliver Robust Technology

  • Licenses & Certifications

    • CCNA

  • Volunteer Experience

    • Team Leader

      Issued by Telecome Company
      Telecome CompanyAssociated with Susil Kumar Dalsinghray