Himanshu Sharma

Experience

• 

  IRTISH Consulting

  Nov 2016 - Dec 2017

  IT Recruiter

  • Leveraging on Job Portals & Social Media to penetrate IT professional network regionally.• Managing recruitment initiatives for clients in Malaysia, Singapore, Philippine, Hong Kong & Indonesia.Creating Database & Database Management• Maintaining ATS (Bullhorn, ZOHO), Excel sheets of Candidate’s database• Daily, Weekly and Monthly status reports

• 

  Abhidi Solution

  Dec 2017 - Nov 2018

  Talent Acquisition Executive

  Talent Acquisition Executive• Leveraging on Job Portals & Social Media to penetrate IT professional network regionally.• Managing recruitment initiatives for clients in Malaysia, Singapore, Philippine, Hong Kong & Indonesia.

• 

  ETeam

  Jan 2019 - Oct 2020

  Senior Technical Recruiter• Leveraging on Job Portals & Social Media to penetrate IT professional network regionally.• Managing recruitment initiatives for clients in Malaysia, Singapore, Philippine, Hong Kong & Indonesia• Individual Contributor for entire recruitment life cycle including making recruiting strategy and recruiting cost analysis, sourcing, screening and on-boarding candidates.

  • Team Lead Recruitment

    Apr 2020 - Oct 2020

  • Senior Technical Recruiter (APAC)

    Jan 2019 - Oct 2020
• 

  Abhidi Solution

  Oct 2020 - Aug 2021

  Senior Talent Acquisition Specialist

  Talent Acquisition Specialist at Abhidi :- Sourcing candidates on relevant job openings for our clients from various job portals.- Conducting the first Screening Interview with the sourced candidates.

• 

  INTELLECT SUPPORT SERVICES PRIVATE LIMITED

  Aug 2021 - Nov 2022

  Client Service Engineer

  • Supporting products SafeNet Luna EFT Payment HSM, PayShield 9K/10K, PayShield Monitor, PayShield Manager, PayShield Trusted Management Device (TMD) which is a network-attached Hardware Security Module (HSM) designed for retail payment system processing environment.• Troubleshooting customer issues using knowledge of SafeNet/Gemalto products and cryptography by interpreting logs and error messages.• Serving as primary support liaison between the company and the customer. Also taking customer feedback to product development by frequent client communications• Develop and document (in our knowledge base) solutions and workarounds to known problems and advise• the Crypto-Management support team on how to apply the solution or workarounds to known issues Show less

• 

  Thales Digital Identity and Security

  Nov 2022 - now

  • Provided comprehensive support for SafeNet Luna EFT Payment HSM, PayShield 9K/10K, PayShield Monitor, PayShield Manager, and PayShield Trusted Management Device (TMD), integral components within retail payment system processing environments.• Expertly diagnosed and resolved customer issues utilizing extensive knowledge of SafeNet/Gemalto products and cryptography, adeptly interpreting logs and error messages.• Acted as the primary liaison between the company and customers, facilitating seamless communication and feedback channels to drive product development and enhancement.• Developed and meticulously documented solutions and workarounds for known issues in our knowledge base, offering guidance to the Crypto-Management support team on effective implementation. Show less • Supporting products SafeNet Luna EFT Payment HSM, PayShield 9K/10K, PayShield Monitor, PayShield Manager, and PayShield Trusted Management Device (TMD) which is a network-attached Hardware Security Module (HSM) designed for retail payment system processing environment.• Troubleshooting customer issues using knowledge of SafeNet/Gemalto products and cryptography by interpreting logs and error messages.• Serving as primary support liaison between the company and the customer. Also taking customer feedback on product development by frequent client communications• Develop and document (in our knowledge base) solutions and workarounds to known problems and advise the Crypto-Management support team on how to apply the solution or workarounds to known issues Show less

  • Senior Engineer - Client Services

    Jun 2024 - now

  • Client Services Engineer III

    Nov 2022 - Jun 2024