Chris Karnitsky

Experience

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  Fountain Tire

  Mar 2003 - Mar 2004

  Automotive Tire Technician

  • Install, balance, rotate, and repair passenger and light truck tires, and wheels as directed by assigned work order in a safe and efficient manner• Complete assigned courses including Tire Industry Association (TIA), WHMIS, Customer Experience Standards, and other courses• Reset and repair tire pressure monitoring systems (TPMS).• Maintain tire service equipment on a regularly scheduled basis; this includes tire balancing equipment, tire changing equipment, compressors/air equipment, and hydraulic equipment, and understanding and adhering to safe operation of all equipment.• Complete specialty tire work, which could include studding, run flat, nitrogen, etc.• Ensure all equipment, tools and supplies are returned in good working condition to proper location, and immediately reporting any concerns, or damaged equipment or tools to Supervisor for repair or replacement.• Operate company and customer vehicles in a clean and safe manner; this includes having the appropriate vehicle license, using proper barriers to maintain vehicle cleanliness, and ensuring equipment and loads in company vehicles are safely secured for transportation.• Support customer relationships by responding to customer inquiries.• Assist in inventory management through documentation processes and annual inventory counts.• Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire. Show less

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  Kal Tire

  Mar 2004 - Sept 2004

  Service Truck Driver

  • Interact with Commercial Sales Consultants and/or Service Advisors to obtain work orders and commercial customer service specific requirements.• Install, balance, rotate and repair tires at commercial customer location and road side location in a safe and efficient manner.• Conduct after hour’s emergency road side service calls for commercial fleet customers.• Accurately complete all documentation/paperwork in relation to service work and work orders.• Ensure service vehicle, shop, and all equipment is maintained in a safe, neat and clean manner at all times.• Assist Passenger Light Truck Tire Technicians as required. Show less

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  Fred's Tire

  Sept 2004 - Sept 2005

  Service Truck Driver

  • Interact with Commercial Sales Consultants and/or Service Advisors to obtain work orders and commercial customer service specific requirements.• Install, balance, rotate and repair tires at commercial customer location and road side location in a safe and efficient manner.• Conduct after hour’s emergency road side service calls for commercial fleet customers.• Accurately complete all documentation/paperwork in relation to service work and work orders.• Ensure service vehicle, shop, and all equipment is maintained in a safe, neat and clean manner at all times.• Assist Passenger Light Truck Tire Technicians as required. Show less

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  Fountain Tire

  Sept 2005 - Jan 2006

  Service Truck Driver

  • Interact with Commercial Sales Consultants and/or Service Advisors to obtain work orders and commercial customer service specific requirements.• Install, balance, rotate and repair tires at commercial customer location and road side location in a safe and efficient manner.• Conduct after hour’s emergency road side service calls for commercial fleet customers.• Accurately complete all documentation/paperwork in relation to service work and work orders.• Ensure service vehicle, shop, and all equipment is maintained in a safe, neat and clean manner at all times.• Assist Passenger Light Truck Tire Technicians as required. Show less

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  Kal Tire

  Jan 2006 - Mar 2007

  Service Truck Driver

  • Interact with Commercial Sales Consultants and/or Service Advisors to obtain work orders and commercial customer service specific requirements.• Install, balance, rotate and repair tires at commercial customer location and road side location in a safe and efficient manner.• Conduct after hour’s emergency road side service calls for commercial fleet customers.• Accurately complete all documentation/paperwork in relation to service work and work orders.• Ensure service vehicle, shop, and all equipment is maintained in a safe, neat and clean manner at all times.• Assist Passenger Light Truck Tire Technicians as required. Show less

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  Midway Excel Tire

  Mar 2007 - Mar 2008

  Service Truck Driver

  • Interact with Commercial Sales Consultants and/or Service Advisors to obtain work orders and commercial customer service specific requirements.• Install, balance, rotate and repair tires at commercial customer location and road side location in a safe and efficient manner.• Conduct after hour’s emergency road side service calls for commercial fleet customers.• Accurately complete all documentation/paperwork in relation to service work and work orders.• Ensure service vehicle, shop, and all equipment is maintained in a safe, neat and clean manner at all times.• Assist Passenger Light Truck Tire Technicians as required. Show less

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  Tirecraft Surrey / Port Kells

  Mar 2008 - Nov 2008

  Service Truck Driver

  • Interact with Commercial Sales Consultants and/or Service Advisors to obtain work orders and commercial customer service specific requirements.• Install, balance, rotate and repair tires at commercial customer location and road side location in a safe and efficient manner.• Conduct after hour’s emergency road side service calls for commercial fleet customers.• Accurately complete all documentation/paperwork in relation to service work and work orders.• Ensure service vehicle, shop, and all equipment is maintained in a safe, neat and clean manner at all times.• Assist Passenger Light Truck Tire Technicians as required. Show less

• 

  Fountain Tire

  Jan 2009 - Jun 2019

  • Maintain store operations in compliance with the Store Operating Agreement, and the Code of Ethics.• Build and develop a skilled and knowledgeable team that is aware of, and leads in, store operational procedure best practices, company policies & procedures, and both government and industry regulations and legislations.• Lead the ongoing development of strong customer relationships by equipping a team to provide a superior customer experience at every opportunity.• Grow the Fountain Tire business by sourcing and developing an incremental customer base with a focus on gaining market share.• Grow and develop a progressive team through industry and career focused Learning and Development, ongoing performance feedback, and open communication.• Identify and prepare successors for key store positions.• Source vendors and suppliers to effectively operate the store location.• Ensure proper maintenance and protection of store facilities, vehicles, equipment, inventory and other physical assets of Fountain Tire. This includes providing for required reporting and record keeping.• Complete and submit an annual budget; this includes forecasting revenue, expenditures, and talent requirements. Accurately track budgeted numbers throughout the fiscal year with particular attention to achieving operational benchmarks.• Attend and participate in Fountain Tire corporate events• Ensure the Program of Safety Excellence is implemented, adhered to and kept evergreen according to program and legislated requirements• A customer focused approach (willingness to serve).• Proven track record in initiating sales opportunities and growing market share.• Strong computer skills with intermediate proficiency in all facets of MS Office.• Demonstrated ability to set goals and achieve results.• Proven ability to attract, develop and retain an engaged team.• Solid organizational and time management skills in order to prioritize competing demands. Show less • Assist in all facets of store operation• In the absence of the Store Manager, I would be will be responsible for the total operation of the store• Ensure appropriate stock levels are maintained in store• Return unused, slow moving or inappropriate stock to supplier• Assist in inventory management through documentation processes and annual inventory counts• Participate in the annual budgeting process with monthly exposure to financial reporting• Review forecast sales, payroll and inventory throughout the year• Assist in identifying and following up on outstanding accounts receivable/credit clients• Support the selection and development of a skilled and knowledgeable team that is aware of, and leads in, store operational procedure best practices, company policies & procedures, and both government and industry regulations and legislations.• Assist in the annual store associate performance evaluation and development process• Delegate duties and responsibilities to associates and provide feedback and direction as required to ensure associates are following all policies, procedures and best practices • Ensure store associates have completed all assigned training• Assist in implementing programs (safety, marketing etc.) as set out by Fountain Tire• Ensure every customer leaves satisfied, processing requests in a timely manner• Ensure showroom and customer lounge area displays are current, clean and welcoming• Handle customer complaints within a reasonable timeframe and maintain documentation of complaints and resolutions • Support customer relationships by responding to customer inquiries• Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire• Complete all paperwork and file as required• Special projects and other duties as assigned Show less

  • Store Manager

    May 2014 - Jun 2019

  • Assistant Manager

    Jan 2009 - May 2014
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  Samson Management Ltd.

  Nov 2019 - Sept 2022

  Business Manager

  • Maintain store operations in compliance with the Store Operating Agreement, and the Code of Ethics.• Build and develop a skilled and knowledgeable team that is aware of, and leads in, store operational procedure best practices, company policies & procedures, and both government and industry regulations and legislations.• Lead the ongoing development of strong customer relationships by equipping a team to provide a superior customer experience at every opportunity.• Grow the business by sourcing and developing an incremental customer base with a focus on gaining market share.• Grow and develop a progressive team through industry and career focused Learning and Development, ongoing performance feedback, and open communication.• Identify and prepare successors for key store positions.• Source vendors and suppliers to effectively operate the store location.• Ensure proper maintenance and protection of store facilities, vehicles, equipment, inventory and other physical assets. This includes providing for required reporting and record keeping.• Complete and submit an annual budget; this includes forecasting revenue, expenditures, and talent requirements. Accurately track budgeted numbers throughout the fiscal year. • A customer focused approach (willingness to serve).• Demonstrated ability to set goals and achieve results.• Proven ability to attract, develop and retain an engaged team.• Solid organizational and time management skills in order to prioritize competing demands. Show less

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  Neyaskweyak Group of Companies Inc

  Oct 2022 - Oct 2023

  General Manager of 2 Businesses

  Term contract finished. Responsible for the overall operation of both the Fas Gas Gas Bar and Taco Time operations to improve service, marketing execution and company profitability. This includes scheduling, appraisals, budgeting, and attainment of financial results. Other responsibilities include the overall management of image, standards, implementation and adherence to company programs, policies, and procedures as well as human resources related activities.