Shaista Sattar

Shaista Sattar

Banking Services Manager

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location of Shaista SattarDubai, United Arab Emirates

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  • Timeline

  • About me

    Manager Operations at The Bank of Khyber

  • Education

    • Government College for Women, Sahiwal

      1996 - 1998
      Faculty of Arts (FA) Intermediate Economics
    • M.C. Junior Model Girls High School, No. 1, Sahiwal

      1994 - 1996
      Secondary School Certificate Science A
    • Bahauddin Zakariya University

      2002 - 2004
      Master of Arts - MA ENGLISH LANGUAGE AND LITERATURE/LETTERS
    • Bahauddin Zakariya University

      1999 - 2001
      Bachelor of Arts - BA ENGLISH LANGUAGE AND LITERATURE/LETTERS

      Activities and Societies: Took the courses of - English - Economics - Mathematics

  • Experience

    • Allied Bank Limited

      May 2006 - Nov 2013
      Banking Services Manager

      As a Banking Services Manager, I was posted in Sahiwal branch of Allied Bank.Job responsibilities include:- Ensuring the completion and accuracy of all daily routine activities of branch banking. - Supervision of accounts opening, daily clearing, locker assigning and operations- Compliance with - State Bank of Pakistan (SBP), and solving and managing any other customer-related services. - Worked on AML (Anti-Money Laundering), review of KYC, & FATCA updation.- Managed all services related to Retail Banking.- Supervision of all financial / non financial banking transactions.- Ensuring the up-to-date branch security (Physical + CCTV).- Responsible for staff training and grooming.- Expert in Conflict resolution.- Security of branch/bank confidential information, financial data and safe custodies.- Organization of financial reports on daily bases and reporting to senior management.- Inward/outward Posts management. Show less

    • The Bank of Khyber

      Nov 2013 - now
      Manager Operations

      Joined The Bank in 2013 in the Grade level of OG-1 and got promoted to AVP-1 in 2017. Main job duties include:Handling various departments/Assignments as needed.Supervision of Accounts Department ensuring optimal efficiency targets being met.Supervision and monitoring of Remittance Department.Management of Record Keeping and E-filing of Monthly Taxes & FED.Supervision and Monitoring of the Clearing DepartmentSupervision of Online IBFT (Inter-Bank Funds Transfer), International SWIFT, and other transactions. Supporting and ensuring premium Customer Services with daily administration of Branch Operations. Handling many other various assignments related to General Banking.Maintenance of key register and leave records.Responsible for Custody and Delivery of Checque Books.Manage and maintain RFC/TDR initializing and processing.Preparation of all Month-End, Quarter End, Semi-Annual and Year–End Closing Reports for Head OfficeAll correspondence and reporting to Head Office regarding daily banking operations, general issues or other updates.Implementation and compliance with all policies and procedures Show less

  • Licenses & Certifications

    • Islamic Banking Module 1

      The Bank of Khyber
      Jan 2020
    • Improving Internal Control in Branches

      The Bank of Khyber
      Jan 2019
    • Online Training and Assessment on AML/CFT

      Thomson Reuters
      Sept 2014
    • 1-Day Training on AML/CFT

      The Bank of Khyber
      Feb 2018
    • Branch Banking Workshop

      The Bank of Khyber
      Feb 2021