
Mayank Jain
SAP CRM Technical

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About me
Product Lead - Monetisation @ ET || Ex (Quikr & Indegene) || IIFT - MBA('18) || USICT
Education

Guru Gobind Singh Indraprastha University
2009 - 2013Bachelor's Degree, Information Technology, 81.03% , Top 5% of the batchActivities and Societies: 1.Coordinator, Anugoonj, Annual cultural festival of GGSIPU 2.Coordinator, Technotriks, Technical event of IETE 3.Coordinator, QPlus, Technical event of IETE

Indian Institute of Foreign Trade
2016 - 2018Master of Business Administration (MBA) International Business 3.38/4.33- National Finalist , Airtel iCreate : Corporate Competition to analyze the problems in Payment Banks services and give recommendations for business expansion- Campus Winner , Mahindra War Room Season 10 : Corporate Competition to analyze the problems in load exchange platform i.e. SmartShift and devise strategy for “Right to Win”- Campus Winner , Axis Moves: B-Plan Competition themed “Future of Jobs in India” where the evaluation criteria were Implementation , Scalability and Plausible… Show more - National Finalist , Airtel iCreate : Corporate Competition to analyze the problems in Payment Banks services and give recommendations for business expansion- Campus Winner , Mahindra War Room Season 10 : Corporate Competition to analyze the problems in load exchange platform i.e. SmartShift and devise strategy for “Right to Win”- Campus Winner , Axis Moves: B-Plan Competition themed “Future of Jobs in India” where the evaluation criteria were Implementation , Scalability and Plausible job creation avenues- Campus Winner , ICICI Stock Mind Season 5 intraday stock trading competition Show less
Experience

Tata Consultancy Services
Nov 2013 - Sept 2015SAP CRM Technical1. Worked on a project for an Indian telecom based company.2. Interacted with the client to understand their requirement and helped in delivering the same to the client3.Completed internal certifications and mentored team members for the same.4.Coordinated with various internal teams to build the final deliverable for client.5.Conducted various knowledge sessions for the incoming project members.

Indian Institute of Foreign Trade
Oct 2016 - Nov 2017Senior Coordinator , Media CommitteeIn my role as a Senior Executive Member , Media Committee, I am responsible for the following tasks:1. Maintain IIFT website and update it regularly, especially the media section2. Organise chapter meets at various locations for aspirants and new IIFT converts3. To help in getting media partnership for IIFT events4. To help in development of brochures, posters and other communication material for any student activity at IIFT5. To help on-boarding process of students of the batch of 2017-19 glitch-free. Show less

Health Care at Home India Pvt Ltd
Apr 2017 - May 2017Summer Intern- Responsible for doing competitor analysis in the pharmacy distribution space- Identifying the various marketing campaigns that would be helpful in customer acquisition- Identifying the major driving factors for customer retention- Establishing the viability/Cost benefit analysis of various channels and their implementation

Indegene
May 2018 - Jun 2019Product Manager• Worked on developing an automation based workflow management SAAS product in collaboration with CTO office team.• Worked on the entire product lifecycle, from need identification and product conceptualization to product delivery for multiple clients and internal stakeholder groups• Incorporated intelligent recommendation engine , rule-based marketing asset validation engine , intelligent collaborative tool with real-time tracking via interactive reporting dashboards • Mapped business process and define the KPIs and requirements• Translated the business requirement into product features• Conceptualized product features to improve business process and outcomes• Developed requirements documents, user stories, and assisting in developing wire-frames for each product feature• Lead product deployment for clients and internal stakeholders• Performed market and competitor research to define product differentiation• Successful Market roll-out in 4 countries of Spain, Germany, Italy and Belgium which resulted in better adoption by reducing time-to-market (TTM) for leading pharmaceutical brands Show less

Quikr
Jul 2019 - Feb 2020Product Manager• Targeted users based on their actions on various channels like MSite, Desktop and App• Handled end-to-end e-commerce funnel and made strategies to improve the metrics like open rates , click rates and conversions which lead to revenue generation • Increased the monthly user communication revenue by 34.87% in the last 8 months• Worked on the tools like Google Analytics, Google BigQuery and JIRA• Worked on Search functionality based on ML models which helped user land onto correct category pages thereby drove the conversions/revenues Show less

The Economic Times
Mar 2020 - now- Ads Monetization - Worked towards optimising viewabilities, render rates & fill rates. Identified & opened new ad inventories which fuelled the revenues.-Affiliate Monetization - Open multiple blockbuster revenue streams for ET by analysing the competitors, benchmarking CTRs & improving search ranks via SEO.- User Acquisition - Driving App Downloads by targeting on 3 fronts:1. Organic- Identifying opportunities to leverage the existing ET's audience on mobile sites2. ASO- Improving the keywords targeting on App/Playatore. Identifying new targeting areas on Stores.3. Paid Campaigns - Optimising on the Cost Per Installs & Maximising on ROI by driving subscriptions via App Downloads. Show less My responsibilities include:- Improving user engagement across consumer platforms (Apps, Web, MWeb)- Revamped all ET platforms ( Apps / Web / PWA / Amp )- Collaborated with Feedback tools like Survicate to capture Readers feedback on multiple touchpoints - Hands-on tools like JIRA , Google Analytics , Google Optimize , Firebase , Mouseflow , Survicate Daily responsibility include: • Attending Daily Scrums• Maintaining product backlogs and sprint planning• Working very closely with designers, tech leads, developers, quality engineers , marketers, brand managers, SEO specialists and the monetization team• Capturing & analyzing customer feedbacksKey Metrics Impacted: DAU, MAU, PVs, UPVs, CTRs Show less
Product Lead - Monetisation
Aug 2024 - nowPrincipal Product Manager
Sept 2023 - Aug 2024Senior Product Manager
Apr 2022 - Sept 2023Product Manager
Mar 2020 - Mar 2022
Licenses & Certifications
- View certificate

Technology for Product Managers
LinkedInMay 2020 
J2EE
NIIT Limited
Google Adwords
GoogleAug 2016
Certificate in CRM
Tata Consultancy ServicesAug 2015
Machine Learning using R
InsAnalyticsMar 2018
Data Analytics using R
InsAnalyticsFeb 2017
Pillars of Equity Investments
ICICI BankAug 2016
Advanced Google Analytics Certification
GoogleFeb 2021
Six Sigma Green Belt Certification
Omnex IncAug 2016
Certificate of Merit , P&G
Procter & GambleJun 2015
Honors & Awards
- Awarded to Mayank JainMahindra War Room Season 10 : Campus Winner Mahindra Rise Oct 2017
- Awarded to Mayank JainAirtel iCreate : National Finalist Airtel Sep 2017 National Finalist – Airtel iCreate Business Case Study competition among the Top-15 B-schools
- Awarded to Mayank JainAxis Moves : National Qualifiers Axis Bank Feb 2017 - More than 22000 teams participated in Axis Moves 2.0 where they submitted outline of their Business Plan themed "Future of Jobs in India"- Only 180 teams got shortlisted based on Analyzing the Current Scenario, The Idea , Implementation details , Scalability of the solution and plausible Job Creation Avenues
- Awarded to Mayank JainICICI StockMIND Season V : Campus Winner ICICIdirect Centre for financial learning Nov 2016 - StockMIND is India’s biggest virtual stock market competition conducted by ICICIdirect Centre for financial learning- 2,44,825 students participated in StockMIND Season 5 across hundreds of colleges - The Competition revolved around picking stocks based on analysis and make the most profit out of it , the same day i.e. Intra-day trading
Languages
- enEnglish
- hiHindi
- spSpanish
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