Emily Straw

Experience

• 

  LA Fitness

  May 2012 - Nov 2016

  Resolve escalated conflicts of member concerns, BBB complaints, and Attorney General complaints. Correspond via email and phone with escalated member issues across the United States and Canada. Train Operations Managers throughout Washington, Oregon, and California. -Manage front desk staff, Kids Club, janitorial staff, equipment technicians, and facility supervisors. Hire all vendors.- Serve as billing department for all current and past members.-Maintain interior and exterior of facility. Ensure building and employees are ADA and health department compliant. Oversee sales department and personal training team.

  • Member Service Manager

    Feb 2014 - Nov 2016

  • Training and Development Specialist

    Dec 2013 - Nov 2016

  • Operations Manager

    Nov 2013 - Nov 2016

  • Operations Staff

    May 2012 - Nov 2016
• 

  Clark County Food Bank

  Nov 2016 - now

  • Vice President of Operations

    Mar 2024 - now

  • Director of Technical Program Support

    Apr 2023 - Mar 2024

  • Director of Programs

    Jan 2018 - Apr 2023

  • Program Manager

    Nov 2016 - Sept 2018