Prashit Sayal

Experience

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  IEnergizer

  May 2021 - Nov 2021

  Executive Assistant

  • Recommended effective marketing strategies to promote company offerings, enhancing customer engagement.• Resolved customer inquiries promptly, ensuring a positive customer experience.• Adhered to company policies and regulatory guidelines, maintaining compliance in all interactions.• Collaborated with cross-functional teams to identify opportunities for marketing and service improvements.• Maintained records of customer feedback and preferences, informing marketing initiatives and strategies. Show less

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  Manjaros Restaurant

  Sept 2022 - Aug 2023

  Supervisor

  •Coordinate daily Front of the House and Back of the House restaurant operations•Deliver superior service and maximize customer satisfaction•Respond efficiently and accurately to customer complaints•Regularly review product quality and research new vendors•Organize and supervise shifts•Appraise staff performance and provide feedback to improve productivity.•Estimate future needs for goods, kitchen utensils, and cleaning products•Manage the restaurant’s good image and suggest ways to improve it•Control operational costs and identify measures to cut waste•Create detailed reports on weekly, monthly, and annual revenues and expenses•Train new and current employees on proper customer service practices•Implement policies and protocols that will maintain future restaurant operations. Show less

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  Sawat Marketing

  Oct 2022 - Apr 2023

  Marketing Intern

  • Increased social media engagement by 20% through optimized multi-channel campaigns.• Drove a 25% growth in social media followers through strategic content creation.• Boosted website traffic from social channels by 15% via targeted campaigns.• Improved campaign ROI by 10% through data-driven social media analysis.• Enhanced brand consistency and customer engagement across platforms by collaborating cross-functionally with marketing teams.

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  Janan

  May 2023 - Sept 2024

  Assistant Manager

  •Manage day-to-day operations of the cafe•Train employees on drink making, food preparation, and proper use of coffee equipment•Manage budgeting and maintain updated records of daily, weekly, and monthly revenues andexpenses•Add new menu items based on seasonality and customers’ preferences (for example vegan coffeedrinks)•Advise staff on the best ways to resolve issues with clients and deliver excellent customer service•Nurture friendly relationships with customers to increase loyalty and boost our reputation•Ensure all cafe areas are clean and tidy. Show less

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  CORO THE CHOCOLATE LOUNGE LLP

  Sept 2024 - now

  Assistant Manager

  •Train and recruit staff, ensuring new hires meet company standards and existing staff comply with operational policies.•Assist with stock management, placing orders, maintaining supplier relationships, and controlling costs to ensure efficiency.•Support kitchen operations and oversee front-of-house to maintain excellent customer service and smooth workflows.•Contribute to menu development, monthly specials, and marketing strategies to drive customer engagement.•Handle customer inquiries, feedback, and complaints with professionalism and resolve issues promptly.•Meet business targets, providing insights and recommendations to improve operations and drive company growth. Show less