Andrei Codreanu

Experience

• 

  Salesforce

  Feb 2018 - now

  • Ensure the Mail Center is running smoothly and efficiently at all times.• Monitor team performance and report on metrics.• Train new employees on Mail Services procedures and policies• Create an inspiring team environment with an open communication culture. • Investigate and resolve any Mail issues or problems.• Develop and implement strategies to improve Mail Center efficiency.• Handle customer inquiries and complaints in a professional and courteous manner.• Maintain inventory levels of Mail Center supplies, and for coordinating with vendors for the purchase of new supplies as needed.• Ensure that all mail is processed in a timely and efficient manner, and that all outgoing mail is properly prepared and addressed.• Review outgoing mail for any errors or potential security threats• Coordinate with other departments to ensure that incoming documents are scanned into an electronic database for easy retrieval and reference.• Addressing accounts payable documents for the respective department.• Dealing with queries by slack email and phone calls.• Motivate team members. Показати менше • Working with standard office equipment, including computers, printers, and fax machines.• Keep track of inventory and order new supplies when necessary, which can include more stamps, envelopes and printer ink.• Perform additional administrative duties when required in order to maintain the overall productivity of the organization.• Input data into company digital filing system that states when mail was sent out and when it was received by the Mail Center.• Answer incoming calls and record messages, receive and sort all incoming mail.• Practice and adhere to all codes of conduct and the company mission statement.• Prepare incoming and outgoing mail for distribution. Показати менше

  • Mail Services

    Feb 2018 - now

  • Mail Services Lead Coordinator

    Jan 2022 - now

  • Mail Services Assistant

    Feb 2018 - Jan 2022