
John Benedict Santos

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About me
Administrative and Office Assistant | Experienced in Managing Projects | Skilled in 🇵🇭 Trade Policies
Education
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Vancouver Community College (VCC)
2022 - 2024Postgraduate Degree Business and Project ManagementActivities and Societies: Volunteer for the Student Union of Vancouver Community College Business & Project Management is a post graduate diploma equipping students with advanced knowledge in business with focus on the project management aspect. Courses includes focus on waterfall and agile project management as well as marketing and lean management.

De La Salle-College of Saint Benilde
2010 - 2013Bachelor of Arts (B.A.) Diplomacy and International AffairsActivities and Societies: Volunteer for the Corps of Diplomat, Member of the Philippine Delegation to the Harvard World Model United Nations (2013), Staff Member for the Philippine Model United Nations, Contributor to the Benildean Press Corps
Experience

Philippine Department of Trade and Industry
Apr 2016 - Jun 2022Experienced Assistant Project Coordinator specializing in B2B projects for Philippine companies. Successfully managed 20+ projects, achieving a 90% success rate in establishing international business connections. Led trade events at prestigious exhibitions, increasing export deals by 25% and attracting 500+ international buyers. Adept in market analysis, contributing to a 20% boost in export revenue. Skilled in developing impactful go-to-market plans, utilizing platforms like Canva and Microsoft Publisher for a 30% increase in brand recognition. Show less Administrative Assistant of the Administrative Support Unit for the Office of the Secretary, excelling in payroll, finances, and employee relations management for seamless operations. Implemented a new salary processing system, eliminating delays and boosting staff retention by 20%. Expertly planned and tracked the office budget, ensuring financial stability. Adept in composing clear and concise professional correspondences. Innovatively improved efficiency in the Administrative Support Unit by implementing a workflow, resulting in a 25% increase in task completion speed. Served as the primary point of contact for inquiries, representing the office with excellent interpersonal and communication skills. Show less Experienced Administrative Assistant adept at providing crucial support to the Regional Operations Group, where responsibilities included paperwork processing, communications, and events management. Proficient in records management through software and Excel, ensuring efficient organization and retrieval of essential information. Collaborated effectively with the team, extending administrative support to events and projects. Demonstrated strong organizational proficiency in coordinating various tasks with the Undersecretary, contributing to a seamless workflow and successful outcomes. Show less
Assistant Project Coordinator
Nov 2018 - Jun 2022Administrative Assistant
Aug 2016 - Nov 2018Administrative Assistant
Apr 2016 - Jul 2016

GRIT Studio
Sept 2022 - May 2024BaristaCustomer-focused Barista known for exceptional service in a fast-paced environment. Achieved high customer satisfaction and efficiency, resulting in waste reduction. Fostered strong customer relationships, boosting repeat business. Collaborated effectively with management, contributing to an increase in sales through successful event execution.

OfficeSuites Services Inc. (OfficeSuites on Broadway)
May 2024 - nowAdministrative Assistant
Licenses & Certifications

Typing Skills Certificate - 65WPM
TypingTest.comJan 2024- View certificate

Tips for Writing Business Emails
LinkedInMay 2024 - View certificate

Learning Word Online (Microsoft 365)
LinkedInMay 2024 
Japanese-Language Proficiency Test
The Japan FoundationMay 2016- View certificate

Administrative Professional Foundations
LinkedInMay 2024 
Civil Service Professional
Civil Service CommissionJan 2014- View certificate

Managing Projects with Microsoft 365
LinkedInMay 2024
Volunteer Experience
Volunteer
Issued by Philippine Red Cross on Jun 2013
Associated with John Benedict Santos
Languages
- fiFilipino
- enEnglish
- jaJapanese
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