Issa Sayej

Experience

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  Jordanian investment and supply Co.

  Oct 1999 - Aug 2002

  Programmer

  Analyzed, designed & implement some in-house developed applications for Inventory, HR & payroll, General ledger, Bank settlement, Marketing & advertising and points rewarding system.

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  Self-employed

  Sept 2002 - Nov 2003

  Programming and software services

  • Understanding customer business and providing technical solutions. • Analyzing, Developing, implement special customized applications such as:• Issuer / Acquirer Reconciliation System.• Cards minimum due Collections System.• Goldsmith workshop management system.• Sales Billing System.

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  Arab Banking Corporation (Jordan)

  Dec 2003 - now

  Technical Services Supervisor

  Responsibilities:• Coordinate day to day operational aspects of the department and projects.• Identify and resolve issues and conflicts within the department and projects.• Optimize resource utilization to maximize productivity.• Liaise with various support teams to ensure prompt resolution of conflicts/ issues• Analysis, design & development of complex functional systems.• Apply the corporate standards of SQA (Software Quality Assurance).• Ensure compliance to project delivery schedules and other SLA.• Develop and deliver progress reports and documentation.• Applying policies and standards to ensure the processes meets the compliance and the auditing policies.Accomplishments:• Played a key role in implementing and migrating a new core banking system.• Designed and developed many software solutions driving continuous improvement to processes, systems and work flow.• Drove enterprise integration and process improvement projects to successful completion, including application availability initiatives and the implementation of single site fail-over and recovery options.• Delivered banking and financial special developments such as FCD Reporting, CARDS/ATMS Reconciliation, Loans and Facilitations, LAPDC, API/TPS Interfaces, GL Reconciliation and many others.• Contribution in creating contingency plan for IT operations.• Lead implementing and migrating a new cards management system.• Technical support for several system for ECC and Clearings, Acquiring channels, e-Channels, cards and payments, FCD, AML, Legal, TI, and many other. Show less