Jada Cayetano, PHR

Experience

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  ZEKU Technologies

  Jan 2021 - Jan 2022

  Human Resources Associate

  -Partnered with HR Generalist to streamline onboarding processes. -Managed the company EE list and organization chart.-Served as a point of contact for HR related questions.-Partnered with the Recruiting team to source technical candidates, schedule interviews, and conduct screening interviews.-Served as a liaison between staffing agencies to provide candidate updates for 30+ open positions.-Created and maintained the company’s HR Website and newsletter in SharePoint.-Created and managed employee social club and team budget for 10+ clubs.-Organized quarterly team-building events to enhance company-wide morale.-Skillfully transitioned all employee data from G-suite to Greenhouse Onboarding and implemented a new automated onboarding process. Show less

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  LinkedIn

  Jan 2022 - Feb 2023

  -Facilitated onboarding of 100+ weekly new hires and internal transfers within the NAMER region. -Utilized ServiceNow to efficiently address Tier 2 escalations related to systems, talent, onboarding, compensation, benefits, and payroll, successfully closing upwards of 50 cases per week.-Identified HR systems improvement opportunities and conducted data integrity audits.-Created knowledge articles and SOPs to enhance Talent Services support. -Resolved 20+ Tier 1 cases weekly within ServiceNow with a 100% SLA rate.-Drafted 15+ new hire, internal transfer, contract conversions, and intern offer letters weekly.-Initiated background checks and I-9 re-verifications.

  • HR Operations Analyst

    Jun 2022 - Feb 2023

  • HR Operations Associate

    Jan 2022 - Jun 2022
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  Highnote

  Feb 2023 - now

  Human Resources Generalist

  -Oversee all onboarding processes company-wide.-Conduct HR orientations for new hires.-Manage employee data within the HRIS (Rippling).-Process semi-monthly payroll, including monthly commissions.-Ensure compliance with state and federal regulations by submitting annual EEOC filings, ACA reports, and other regulatory documents.-Act as a liaison with cross-functional teams, such as IT and Finance, to communicate headcount changes.-Serve as primary point of contact for all benefits-related inquiries and benefit administration.-Facilitate manager training for leaders in R&D organization. Show less