Guilherme Imbico, APM

Experience

• 

  Workday

  Jan 2017 - now

  Responsible for team development and coachingSpecial Projects managementResponsible for preparation of customer invoicesExtract, analyze and report key metrics and create ad-hoc reportingInvestigate and resolve billing inquiries Create and maintain customer recordsReview customer contractsIssue refunds, adjustments and write offsPerform account reconciliationPerform tax related tasks (including sales tax end user schedule) Responsible for preparation of customer invoicesExtract, analyze and report key metrics and create ad-hoc reportingInvestigate and resolve billing inquiries Create and maintain customer recordsReview customer contractsIssue refunds, adjustments and write offsPerform account reconciliationPerform tax related tasks (including sales tax end user schedule) Responsible for collecting on over 250 accountsManaging aging reportsCash flow responsibilitiesMonthly cash goal

  • Associate Manager, Accounting - Accounts Payable

    Jun 2020 - now

  • Lead Subscription Billing

    May 2019 - Jun 2020

  • Senior Subscription Billing

    Jan 2018 - May 2019

  • Collections Specialist

    Jan 2017 - Jan 2018