Velandhi Elumalai

Velandhi Elumalai

IT Analyst

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location of Velandhi ElumalaiTrafford Park, England, United Kingdom

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  • About me

    IVR Application Lead(Technical Lead) - Contact Centre Technology’s | Contextual Master | IVR | VXML | Cloud and Devops | NUANCE (NDF , NAS, RECOGNISER ) | AVAYA (AOD , AEP) | CYARA | WebServices | JAVA

  • Education

    • Seventh Day Adventist and Matriculation School

      1992 - 2004
      91%

      Activities and Societies: Athlete Cricket

    • Anna University

      2004 - 2008
      Bachelor of Engineering - BE Electrical, Electronics and Communications Engineering A

      Activities and Societies: Cricket Orator Social Activities

    • Anna University Chennai

      2009 - 2011
      Master of Engineering - MEng Industrial Engineering S (First Class with Distinction)

      Activities and Societies: Cricket Social Activities Orator

  • Experience

    • Tata Consultancy Services

      Jun 2011 - Jan 2018
      IT Analyst

      Worked as IVR Subject Matter Expert , where the main role was to design and lead the IVR application build for a leading UK bank

    • Tata Consultancy Services

      Apr 2018 - now

      IVR Analyst (Tecnical Lead) Worked as a IVR application lead Engineer for a leading UK bank .Where my role was to design and build the IVR application in latest cloud technology solution.

      • Associate Consultant

        Jan 2022 - now
      • Assistant Consultant

        Apr 2018 - Dec 2021
  • Licenses & Certifications

    • Google Associate Cloud Engineer

      Google
      Apr 2021