Waleed Kotb

Experience

• 

  Tay Travel

  Jun 2002 - Dec 2004

  Tour Leader

  Tour Leader & Reservation - Meet & assist the tour groups at the Airport.- Tour coordinator.- Hotel reservation.

• 

  Memphis Tours

  Jan 2005 - Jan 2015

  Operations Manager - Set up arrivals & departures schedule.- Assign tour files for the tour leaders - Assign tour files for the tour guides- Arrange flight tickets, hotel reservations & transportation. Tour Leader - Meet & assist the tour groups at the Airport,- Provide info meeting upon arrival.- Promote extra excursions and activities.- Manage tour itinerary.- Follow up with tour groups.

  • Operations Manager

    Jan 2009 - Jan 2015

  • Tour Leader

    Jan 2005 - Dec 2008
• 

  Memphis Tours

  Dec 2015 - Dec 2020

  Project Manager in Swan Bazaar is an online project Powered by Memphis tours - E-Commerce - Consulting- Planning- Development Quality assurance Manager- Observe and evaluate the quality of hotel reservations, Sales, Ticketing, and operation teams.- Observe the quality of Hotels, Restaurants & vehicles.- Review and reply to client's surveys and complaints.- Reporting and analysis

  • Project Manager

    Jan 2019 - Dec 2020

  • Quality Assurance Manager

    Dec 2015 - Dec 2018
• 

  Al Mouwasat International co.

  Dec 2020 - Dec 2024

  Tourism Manager

  Al Mouwasat Travel Manager - Operations - B2B & B2C Consulting - Business development

• 

  Traveler Club SA - Close Joint Stock Company

  Dec 2024 - now

  DMC project manager