Sam Swaine

Customer Service Agent

2000 followers

Melbourne, Victoria, Australia

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Timeline
About me
Commercial Stakeholder Manager at Moonee Valley Racing Club
Education
- University of the Sunshine Coast
  2015 - 2018
  Bachelor of Business Human Resources Major
  Vice-Chancellor’s Merit ScholarshipSubjects studied include:Criminal, Torts, Contracts, Australian, Employment & Industrial, Anti-Discrimination, Equal Opportunity Law, Business Law & Ethics, Marketing, Accounting, Informatics, Analytics, Economics, Management & Organisational Behaviour, Managing Human Resources & Organisational Change, Workplace Relations, Leadership & Team Dynamics, Training & Development, Corporate Governance & Social Responsibility.
- Matthew Flinders Anglican College
  -
  Year 12 Graduate Queensland Certificate of Education (QCE)
  Overall Position (OP) 5 (Equivalent to an ATAR 93)2013 Equestrian Captain2014 Duke of Edinburgh Captain2014 College Prefect
Experience
- Spotlight Ltd
  Sept 2011 - Jan 2016
  Customer Service Agent
- Ricks Garage
  Nov 2011 - Jan 2013
  Food & Beverage Attendant
- Urban Espresso & Wine
  Nov 2012 - Jan 2014
  Catering Coordinator
- Cotton On Foundation
  Mar 2014 - Jul 2015
  Brand Ambassador
- Demoplus
  Oct 2014 - Mar 2015
  Brand Ambassador
- Schultz Toomey O'Brien Lawyers, Part of the Slater and Gordon Group
  Feb 2015 - Jan 2016
  Administration Assistant
- Sofitel Noosa Pacific Resort
  Aug 2016 - Oct 2017
  Formally 'Sheraton Noosa Resort & Spa'
  - Guest Services Agent / Night Auditor
    Jan 2016 - Oct 2017
  - Relief Chief Stewardess / 2nd Stewardess
    Jun 2017 - Aug 2017
  - Sole Stewardess / Deckhand / Cook
    Aug 2016 - Oct 2016
- William Inglis and Son Ltd
  Oct 2017 - Jun 2018
  Client Relations Specialist
- Sofitel Noosa Pacific Resort
  Jun 2018 - Sept 2019
  Talent & Culture Coordinator
- Freelance
  Jan 2019 - now
  - Events & Raceday Owner Liaison
    Mar 2022 - now
  - Bloodstock Agent Assistant
    Dec 2020 - now
  - Concierge Specialist / Stewardess
    Aug 2019 - now
  - Magic Millions Yearling Sale Preparation
    Jan 2019 - Jan 2020
- Sunshine Coast Turf Club
  Sept 2019 - Jun 2021
  Membership Manager
- Moonee Valley Racing Club
  Aug 2021 - now
  - Commercial Stakeholder Manager
    Jul 2024 - now
  - Partnership Account Manager
    Aug 2021 - Jul 2024
Licenses & Certifications
- Australian Sports Anti-Doping Authority Certificate
  Australian Sports Anti-Doping Authority (ASADA)
  Jan 2019
- Dealing with Clients in Challenging Situations - Manage Conflict Through Negotiation
  Conflict Resolution Training & Consulting
  Jan 2015
- AMSA Seafarer 419 card
  The Australian Government
  Jan 2017
- AccorHotels Future Leaders program
  Accor
  Jan 2019
- Community Coaching General Principles Certificate
  Sport Australia
  Jan 2019
- Current Victorian Driver Licence
  Victorian Government
  May 2023
- Responsible Service of Alcohol
  Galaxy Training Australia Pty. Ltd.
  Mar 2025
- First Aid
  Accredited First Aid Courses
  May 2022
- SWTC95/10 Certificate (Standards of Training & Certification for Watchkeepers)
  Maritime Career Training
  Jan 2017
- Positive Notice Blue card (Working with Children Check)
  Queensland Government
  Jan 2019
Volunteer Experience
- Under Saddle Program Volunteer / Rider
  Issued by Living Legends - The International Home of Rest for Champion Horses Inc on Sept 2024
  Associated with Sam Swaine
- Adoption Concierge & Enrichment Volunteer
  Issued by Greyhound Adoption Program on Sept 2024
  Associated with Sam Swaine
- Volunteer
  Issued by Lifeline Australia on Mar 2024
  Associated with Sam Swaine
- Stage Coordinator
  Issued by Sunshine Coast Business Awards on Nov 2015
  Associated with Sam Swaine
- Volunteer
  Issued by Transitioning Thoroughbreds Foundation on Aug 2020
  Associated with Sam Swaine
- Brand Ambassador
  Issued by DG Westerner on Jan 2012
  Associated with Sam Swaine
- Judge
  Issued by Agricultural Shows on Jan 2013
  Associated with Sam Swaine
- Special Project Coordinator
  Issued by Make-A-Wish Australia on Aug 2021
  Associated with Sam Swaine
- Event Coordinator
  Issued by White House International on Jan 2015
  Associated with Sam Swaine
- Event Staff
  Issued by Breast Cancer Foundation on Oct 2019
  Associated with Sam Swaine
- QLD Ambassador
  Issued by Thoroughbred Events Australia on Jan 2018
  Associated with Sam Swaine
- RACQ Life Flight Gala Ball - Hostess
  Issued by RACQ on Sept 2015
  Associated with Sam Swaine
- Steward & Marshall
  Issued by National Riding Pony Society Show on Jan 2010
  Associated with Sam Swaine
- Run Sunshine Coast Ambassador
  Issued by Cotton On Foundation on Mar 2014
  Associated with Sam Swaine
- Volunteer
  Issued by Wishlist (Sunshine Coast Health Foundation) on Jan 2013
  Associated with Sam Swaine