Ana María Gonzalez

Experience

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  LD Haute Couture

  Aug 2017 - Dec 2020

  Assistant and social media assistant

  • Developed Public Relations and built networking to help the company get exposure• Managed and helped with Instagram social media to create content to advertise.• Scheduled appointments for clients via phone and Email. Interpreted meetings and fittings between customers and designer/alteration specialist.

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  Home2 Suites by Hilton West Monroe, LA

  Jan 2021 - Aug 2021

  Front Desk Staff

  • Responsible for check-in/out guests, making or modifying reservations, and processed online payments.• Ability to interact with professional customer service with guests.• Resolved customer issues to ensure a pleasant stay.• Helped coordinate with housekeeping department to smooth the operations.• Took proactive steps and went beyond expectations to ensure optimal services.• Helped organize inventory.

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  Members First Credit Union of FL

  Nov 2021 - Nov 2022

  Financial service representative

  • Helped members conduct financial transactions efficiently, effectively, and generally satisfactorily at a fast pace of 16 members per hour.• Trained and helped new employees in business processing’s.• Develop Knowledge on financial terminology.• Worked daily with teams and develop interpersonal skills.• Helped resolve issues with professionalism and work under pressure with efficient results.• Accurate balancing within established timeframes with cash and check transactions.• Adapted easily and efficiently to the software. Show less

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  ADP

  Jun 2023 - now

  Sales Associate

  • Responsible for cultivating new clients in selected geographical locations as well as securing business for ADP.• Won the ADP Intern Demo Challenge for the Florida Division