Mohamed Ali

Experience

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  NEWCAR.com KIA

  Jan 2011 - Sept 2012

  Wholesale Supervisor

  1- Provide staff with assistance in performing difficult or complicated duties2- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business3- Coordinate sales promotion activities, such as preparing merchandise displays.4- Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.5- Analyze details of sales territories to assess their growth potential and to set quotas Show less

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  ALJ Daihatsu Misr

  May 2012 - Sept 2012

  Maintenance Engineer ( Internship )

  1- Receive customer vehicles, prepare service Quotations, customer complain handling, reviews customer service orders and inspects the quality of a technician repairs before the release of vehicles.2- Ensures that customers’ vehicles are fixed right 1st time by implementing the quality procedures.3- Ensures the computerized & analysis reports are utilized for booking & follow-up with chief technician for repairs in promised delivery time.4- Maintains a high level of grooming, hygiene, & uniform appearance for himself & his staff.5- Customer complaints handling. Show less

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  AIR MEMPHIS Airlines

  Sept 2012 - Oct 2013

  Maintenance Engineer

  1- Research and analyzeto reach conclusions regarding the problem source and solution2- Creating, editing and interpreting design schematics, analyzing existing systems for possible improvement.3- overseeing the design and development of new devices intended to solve problems within specific industries4- maintain and repair aircraft frames and mechanical parts5- use instruments to measure wear and test controls6- Replace defective components with hand tools.7- inspect work to be sure it meets established standards and keep records of all actions8- Reported to maintenance Manger Show less

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  Citroën

  Oct 2013 - Sept 2014

  Service Advisor

  1- Receive customer vehicles, prepare service Quotations, customer complain handling, reviews customer service orders and inspects the quality of a technician repairs before the release of vehicles.2- Ensures that customers’ vehicles are fixed right 1st time by implementing the quality procedures.3- Ensures the computerized & analysis reports are utilized for booking & follow-up with chief technician for repairs in promised delivery time.4- Maintains a high level of grooming, hygiene, & uniform appearance for himself & his staff.5- Customer complaints handling. Show less

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  Audi Egypt

  Sept 2014 - Jan 2019

  Senior Service Advisor

  1- Receive customer vehicles, prepare service Quotations, customer complain handling, reviews customer service orders and inspects the quality of a technician repairs before the release of vehicles.2- Ensures that customers’ vehicles are fixed right 1st time by implementing the quality procedures.3- Ensures the computerized & analysis reports are utilized for booking & follow-up with chief technician for repairs in promised delivery time.4- Maintains a high level of grooming, hygiene, & uniform appearance for himself & his staff.5- Customer complaints handling. Show less

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  Quattro- tech (AUDI SERVICE CENTER)

  Sept 2018 - now

  Founder and Engineering Manager

  Vw Group service center