Warwick Hoy

Experience

• 

  Merrill Lynch

  Jul 1998 - Sept 1999

  Information Technology Coordinator
• 

  Lehman Brothers

  Feb 2000 - Oct 2003

  Connectivity Manager
• 

  Woza Enterprises Ltd

  Jan 2004 - Apr 2008

  Director
• 

  Securecom

  Apr 2008 - Dec 2008

  Professional Services Manager
• 

  Express Logistics (Toll Group)

  Jan 2009 - Sept 2009

  Group IT Manager

  Manage the Expenditure, Operation and Strategy of all IT Systems across branches in New Zealand, Australia and the USA. (Cargowise, VMware, Microsoft)

• 

  Base2

  Sept 2009 - Sept 2010

  Service Delivery Manager

  Delivery, implementation, strategy and compliance for all customers support and service operating within a 24/7 x 365 ITIL environment.

• 

  Fonterra

  Apr 2011 - Feb 2017

  Own the service and operational relationship with the Fonterra business customers.Accountable for the delivery, performance and management of IS Services to each business unit.Management of services and the escalation and resolution of delivery issues. Plan and communicate the roll out of software (SAP, JDE, Microsoft, Oracle, and Custom Apps) and infrastructure (VMware, Cisco, Riverbed, RF, HP) changes and continuous improvement of those procedures and policies.

  • Service Delivery Manager - New Zealand

    Mar 2012 - Feb 2017

  • Release and Deployment Manager

    Apr 2011 - Mar 2012
• 

  Waikato District Health Board

  Mar 2017 - Jul 2017

  Technical Services - Core Platform Manager
• 

  Datacom

  Jul 2017 - May 2021

  Service Delivery Manager
• 

  Genesis

  May 2021 - now

  • Commercial Manager - Technology

    Oct 2022 - now

  • Technical Product Owner

    May 2021 - Oct 2022