Daniela Izeta

Experience

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  Getronics

  Oct 2005 - Jul 2007

  Tier I Helpdesk Analyst

  Enter commands and observe system functioning to verify correct operations and detect errors.Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.Answer user inquiries regarding computer software or hardware operation to resolve problems. Show less

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  SAP

  Jan 2008 - Dec 2012

  Basis Consultant

  • Technical Landscape Owner for development systems.• Installations, upgrades, kernel patches, EhP upgrades for SAP Netweaver (Abap+Java) 46C - 7.31 versions on Windows, Linux, Solaris platforms with MaxDB, DB6, MSSQL, Sybase, Hana databases• Document specifications, installation instructions, and other system-related information.• Monitor system availability.• Identify system hardware and software components required to meet user needs.• Provide technical guidance or support for the development or troubleshooting of systems. Show less

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  Soltius NZ Ltd

  Apr 2013 - May 2017

  SAP Basis Consultant

  Basis Consultant Providing support and preventive maintenance services for a wide range of customers and technical landscapes:Win/Linux/Unix/AIX – MSSQL/MaxDB/DB6/Hana/Sybase• Incident resolution for SAP Netweaver (Abap+Java) 46C - 7.31 versions.• NW SSO, NW IDM, SolMan, BObj (BI), NWBC, Fiori Basics.• Earlywatch report analysis • Preventative Maintenance tasks: secnotes, standard jobs, kernel and SAP Tools updates; DB patches, System refreshes, SP Upgrades.• Regular monitoring of systems, eg. daily and weekly system checks• Monthly reporting to customers covering capacity planning, performance issues, preventative maintenance planning and trend analysis Show less

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  Itesys AG

  May 2018 - Nov 2024

  SAP Technology Consultant