
Pippin Lynn
Support Desk Manager

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About me
Associate Broker/ Realtor at Coldwell Banker Residential Brokerage
Education

Appalachian State University
1997 - 2001Bachelor's degree Business Administration and Management, General
Appalachian State University
1996 - 2000BS CIS
Experience

2-10 Home Buyers Warranty
Jan 2004 - Jan 2006Support Desk Manager• Responsible for developing and implementing strategic direction and managing IT systems, local area network, data telecommunication systems, and internet and intranet systems• Managed over 250 users’ information systems and support personnel• Instructed clients in basic and advanced computer management, Microsoft Office, and web technologies• Installed and configured Windows 2000/Windows XP operating systems and workstations

Decos Technology Inc.
Jan 2008 - Sept 2011Training and Functional Development Manager• Managed, developed and delivered technical training and e-learning programs using in-depth knowledge and experience in instructional design theories and best practices • Applied the ADDIE course development model to create learning solutions for customers and employees • Worked closely with management to ensure training materials, goals and metrics were being met• Managed and trained staff on sales/post-sales process and software• Provided face-to-face and web-based training for Enterprise Content Management system• Continued to provide training and post-sale services to US clients as Decos consultant following organization’s move back to Netherlands in 2011 Show less

OpenSpan
Jan 2008 - Jan 2009Executive Training Specialist• Provided on-site technical training and customization services for national and international Fortune 500 clients• Trained and certified partners and resellers on implementation and project development of software• Assisted with post-sales account management by proactive follow-up with clients on all issues• Evaluated and assessed trainee performance and provided feedback, tools and individual coaching• Created and streamlined training content and technical documentation for clients and employees Show less

Alvatex
Aug 2011 - nowPrincipal• Manage overall operations and resources of company that develops and implements high-level IT strategies for small businesses, including websites, software and mobile applications and ECM systems• Analyze industry data to develop marketing approach that attracted long-term clients in healthcare, hospitality, lawn care, design and pain management industries• Manage consultants to develop and maintain diverse applications, including ECM, fitness training management, business process development and healthcare document integration systems• Provide training and post-sale services to US clients as Decos consultant• Developed the mobile application Eager Agent for Real Estate agents from conception to completion Show less

Coldwell Banker
Jan 2014 - Jan 2014BrokerList and sale homes in the Atlanta area.

Coldwell Banker Residential Brokerage
Jul 2014 - nowAssociate Broker/ RealtorAs a highly trained professional, I will use my technology, marketing, presentation, communication, negotiation and sales tools to help you find the home that matches your criteria. Through our affiliated companies and joint ventures, we offer a full range of services for buyers:Residential and commercial property assistanceMortgageTitleHome warrantyVacation and annual rentalsProperty managementRelocationGlobal referralsInsurance servicesIf you are selling your property, I will ensure it reaches a global audience and is sold quickly for the highest price possible, with the least amount of inconvenience to you.Because 92% of home shoppers now search for homes on the Internet, the Coldwell Banker system offers unmatched property marketing and technology to generate interest in your property:Our properties are displayed on 725+ websites to 16 million buyers daily.Our global network connects me with 82,000 sales associates at 3,100 offices in 50 countries, who may already be working with your buyer or seller.Just listed/just sold postcards inform potential buyers of your property’s availability.Local newspaper advertising promotes our properties.National brand advertising, including online, television, magazines and special events, attract buyers.Coldwell Banker Previews International® showcases luxury properties to affluent buyers.Our rapid response technology enables me to respond to online inquiries quickly.VisionOur Company Vision is to be The Preferred Gateway for Exceptional Real Estate Experiences.AffiliationsMember, National Association of Realtors®Member, Georgia Realtors®Member, my local Association of Realtors® Show less
Licenses & Certifications

Real Estate Broker License
National Association of REALTORS®
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