Manish Sharma

Experience

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  1WayIT Solutions

  Oct 2015 - Mar 2017

  Software Developer
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  Crochet Technologies Private Ltd

  Mar 2017 - Mar 2022

  Software Engineer
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  Maantic Inc

  Sept 2017 - Nov 2019

  System Architect

  System architect

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  Deloitte

  Oct 2017 - Nov 2019

  Senior System Architect

  Tracker is a tax processing application. It manages the life cycle of tax filing which goes through the various reviews and approvals before its finally e filed.

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  HSBC

  Nov 2019 - Apr 2022

  Engineering Specialist

  HSBC was looking for an automated solution to fulfil the Visa Claims Resolution (“VCR”) requirement in handling disputes. All Credit and Debit card issuers globally of Visa branded cards were required to comply with this change. While preparing internal operations and systems to cope with the requirement, HSBC would like the solution to handle disputes for Master and China Union Pay (“CUP”) cards as well.

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  Bits In Glass (India & UK), Formerly Crochet

  Jul 2022 - now

  Senior System Architect
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  HSBC

  Mar 2023 - Sept 2023

  Team Lead

  HSBC was undertaking a strategic initiative to enhance and advance Project and the Smart Dispute Upgrade. The main goal was to upgrade the existing Pega platform from version 7.4 to the latest stable release, version 8.8.1. Additionally, this project involves upgrading the Smart Dispute application from version 7.4 to version 8.7. The key objectives of this endeavor were to utilize the advanced capabilities and features offered by Pega 8.8.1, optimize application performance, and improve the overall user experience. Through the Smart Dispute upgrade, HSBC aims to enhance dispute management processes, ensuring higher efficiency and accuracy. Show less