Stephen Wilbur

Experience

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  Mercy Hospital Medical Center

  May 1976 - Aug 1977

  Phlebotomist and autopsy assistant
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  University of Iowa

  Jun 1980 - Aug 1984

  Research Assistant

   Collaborated with physicians from the College of Medicine and the College of Pharmacy on various research projects. Organized curriculum and participated in teaching graduate students about the principals of electron microscopy.  Performed various experimental procedures to study aspects of neuroanatomy and neurophysiology. Gathered, verified, analyzed, and processed complex data for various research projects.  Maintained responsibility for the design and implementation of research projects.  Facilitated research work leading to a published paper. Show less

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  Walgreens

  Jun 1987 - Mar 2013

  Pharmacist and pharmacy manager

   Oversaw the daily operations of the pharmacy department, handling management and training of personnel, addressing and resolving customer issues, collaborating with healthcare professionals and developing and implementing new programs and services to help drive sales. Elevated patient care outcomes by developing and implementing a protocol for visiting area healthcare practitioners to meet with medical professionals and provide information about clinical services offered by Walgreens and address questions or concerns regarding patient adherence to therapeutic regimens. Developed successful program designed to identify drug therapy adherence issues and assist patients in resolving these issues by visiting patient homes to answer questions about drug therapy regimens and other health problems. Spearheaded activation of a comprehensive Medication Therapy Management Program designed to help patients better understand their treatment regimens, strengthen adherence and decrease drug misuse/abuse.  Analyzed department workflow requirements and implemented needed steps toward building and maintaining a high level of customer care, which included adjusting staffing levels while controlling labor costs.  Trained in blood pressure testing techniques, blood glucose testing protocols, EKG techniques, vital sign recording, laboratory blood test values, CPR, basic life support and HIPAA compliance.  Maintained extensive patient database and managed over $750k worth of inventory. Adjunct Faculty member with Midwestern College of Pharmacy. Interfaced with Pharmacy Students to design, implement, and evaluate various internship training sessions. Met and exceeded all metrics related to departmental budgets and customer service criteria. Designed workflow parameters to maximize gross profit and minimize shrinkage while advancing customer service satisfaction levels. Appointed as a community Pharmacy leader in district ops. Show less

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  ABC Drugs

  Mar 2017 - Sept 2017

  Supervising Pharmacist
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  DRUG WORLD OF COLD SPRING, LLC

  Dec 2017 - Oct 2019

  Pharmacist
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  Value Drugs

  Jan 2019 - now

  Pharmacist