Talk to sales Try for Free
Perry M.

Perry M.

Operations Manager

Followers of Perry M.63 followers
location of Perry M.Delta, Pennsylvania, United States

Connect with Perry M. to Send Message

Connect

Connect with Perry M. to Send Message

Connect

  • Timeline

  • About me

    Service Desk Manager at Galapagos LLC

  • Education

    • Harford Community College

      2015 - 2018
      Associate’s Degree Computer and Information Systems Security/Information Assurance

    • Western Governors University

      2018 - 2021
      Bachelor of Science - BS Network Operations and Security

  • Experience

    • WraySec

      Apr 2016 - May 2019
      Operations Manager

      ● Manage development team working on large open source project● Manage sales and marketing teams● Lead for customer relations, outreach, and support● Report payroll numbers to executive team● Participate in weekly management meetings with executive team● Logistics and support lead for cyber exercise travel team● Lead for payroll management and compensation packages● Lead for CyExNg product testing and feedback● Assistant to Executive Team

    • Link Solutions, Inc.

      May 2019 - Dec 2021

      • Service Desk Manager

        Jul 2020 - Dec 2021

      • Service Desk Technician

        May 2019 - Jul 2020

    • Galapagos Federal Systems

      Jan 2022 - now
      Service Desk Manager

  • Licenses & Certifications

    • CompTIA Security+

      CompTIA
      Jul 2017

    • ITIL V3

      AXELOS Global Best Practice
      Sept 2019

    • CompTIA Net+ CE

      CompTIA
      Apr 2017

    • HDI Support Center Manager (SCM)

      HDI
      Dec 2022

    • MTA: Networking Fundamentals - Certified 2017

      Microsoft
      Feb 2017
      View certificate certificate

    • CompTIA A+ ce

      CompTIA
      Jan 2017