Perry M.

Perry M.

Operations Manager

Followers of Perry M.63 followers
location of Perry M.Delta, Pennsylvania, United States

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  • Timeline

  • About me

    Service Desk Manager at Galapagos LLC

  • Education

    • Harford Community College

      2015 - 2018
      Associate’s Degree Computer and Information Systems Security/Information Assurance
    • Western Governors University

      2018 - 2021
      Bachelor of Science - BS Network Operations and Security
  • Experience

    • WraySec

      Apr 2016 - May 2019
      Operations Manager

      ● Manage development team working on large open source project● Manage sales and marketing teams● Lead for customer relations, outreach, and support● Report payroll numbers to executive team● Participate in weekly management meetings with executive team● Logistics and support lead for cyber exercise travel team● Lead for payroll management and compensation packages● Lead for CyExNg product testing and feedback● Assistant to Executive Team

    • Link Solutions, Inc.

      May 2019 - Dec 2021
      • Service Desk Manager

        Jul 2020 - Dec 2021
      • Service Desk Technician

        May 2019 - Jul 2020
    • Galapagos Federal Systems

      Jan 2022 - now
      Service Desk Manager
  • Licenses & Certifications

    • CompTIA Security+

      CompTIA
      Jul 2017
    • ITIL V3

      AXELOS Global Best Practice
      Sept 2019
    • CompTIA Net+ CE

      CompTIA
      Apr 2017
    • HDI Support Center Manager (SCM)

      HDI
      Dec 2022
    • MTA: Networking Fundamentals - Certified 2017

      Microsoft
      Feb 2017
      View certificate certificate
    • CompTIA A+ ce

      CompTIA
      Jan 2017