Ben Taylor

Ben Taylor

Technical Support

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location of Ben TaylorGreater Sydney Area

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  • Timeline

  • About me

    Vice President, Solution Engineering - Public Sector APAC at Salesforce

  • Education

    • TAFE

      2004 - 2007
      Business Diploma of Business Marketing
    • CPIT (Christchurch Polytechnic Institute of Technology)

      1993 - 2006
      Engineering Power Electronics and Telecommunications

      Electrical Engineering, Electrical Maths, Power Electronics.

  • Experience

    • MagnumMac

      Jan 1995 - Jan 1997
      Technical Support

      Magnum Mac is the largest Apple Reseller in New Zealand, supplying both hardware and software to a range of customers including designers, web designers, book publishers and advertising agencies.In this role I was responsible for hardware and software repair and servicing, pre-sales application configuration, on-site technical support, and customer sales. Proficient with desktop publishing applications, graphic arts and printing industry, and a sound knowledge of a large number of peripherals and networking devices. Show less

    • Fuji Xerox New Zealand

      Jan 1997 - Mar 2001

      In my role at Fuji Xerox New Zealand I was responsible for pre and post sales technical support for the midrange, proofing, wide format and production colour solutions. Based in Auckland I focused on key accounts that included commercial printers and corporate customers. In my role I was also required to conduct end user training sessions, and application development. I have experience with the Postscript programming language used primarily with EFI, Splash and Scitex print controllers. Experienced with Variable Data technology and strategies including FreeForm, VIPP, PPML. Show less In my role at Fuji Xerox New Zealand I was responsible for pre and post sales technical support for the midrange, proofing, wide format and production colour solutions. Based in Christchurch I sold to and supported customers throughout the South Island that included graphic designers, advertising agencies, quick print, commercial printers and corporate customers. In my role I was also required to conduct end user training sessions, and application development. I have experience with the Postscript programming language used primarily with EFI, Splash and Scitex print controllers. Show less

      • Pre-Sales Document Colour Specialist

        Dec 1999 - Mar 2001
      • Pre-Sales Document Colour Specialist - South Island

        Jan 1997 - Dec 1999
    • EFI

      Jan 2001 - Jan 2007
      Sales Development Manager

      At EFI I was responsible for developing and managing a substantial portfolio of channel partner accounts in the Asia-Pacific region, and reporting to senior management in relation to those accounts. My key responsibilities in this role included business and sales development of hardware and software solutions and channel partner support. As a result of my technical and sales development experience I am capable of efficiently and effectively managing a large and complex portfolio whilst delivering complex software and hardware solutions. Show less

    • Salesforce

      Jul 2007 - now

      Responsible for managing a team of highly skilled Solution Engineers focused on the Public Sector Industry across APAC. Responsible for managing a team of Solution Engineers focused on Public Sector and Higher Education in Australia and New Zealand. Responsible for the Enterprise Solution Engineering team across the financial services, communications, media and public sector industries in Australia and New Zealand. In my role I was responsible for all technical aspects of the sales cycle for the Financial Services industry, working specifically with our FSI strategic customers. I have experience in enterprise sales, working closely with the Strategic Account Executives. I have focused on retail banking, commercial and intermediated banking. In my role I was responsible for all technical aspects of the sales cycle for Australia and New Zealand enterprise sales, assisting Account Executives in the team. I have worked with a diverse customer portfolio with particular focus on manufacturing, construction, high tech and retail verticals. I have worked with large strategic accounts and due to the nature and size of these organizations I have experience in long sales engagements and strategic account planning.

      • Vice President, Solution Engineering - Public Sector APAC

        Feb 2021 - now
      • Senior Director, Solution Engineering for Public Sector APAC

        Feb 2019 - Feb 2021
      • Director, Solution Engineering for Public Sector, Higher Education ANZ

        Feb 2015 - Jan 2019
      • Manager, Solution Engineering ANZ

        Feb 2013 - Feb 2015
      • Principal Enterprise Sales Engineer - Strategic Financial Services

        May 2012 - Jan 2013
      • Principal Field Sales Engineer

        Jul 2007 - May 2012
  • Licenses & Certifications

    • Salesforce Certified Advanced Administrator (ADM211)

      Salesforce
      Jan 2008
    • Salesforce Certified Administrator (ADM201)

      Salesforce
      Jan 2008
    • Impact of Unconscious Bias

      Salesforce Trailhead
    • Business Value of Equality

      Salesforce Trailhead
    • Diversity & Inclusion Strategies

      Salesforce Trailhead
    • Salesforce Certified Developer (ADM401)

      Salesforce
      Jan 2009
  • Honors & Awards

    • Awarded to Ben Taylor
      Salesforce Peak Performers Salesforce 2016
    • Awarded to Ben Taylor
      Salesforce Peak Performers Salesforce 2014
    • Awarded to Ben Taylor
      Salesforce Peak Performers Salesforce 2012
    • Awarded to Ben Taylor
      EFI Excellence Club EFI Inc 2006
    • Awarded to Ben Taylor
      EFI Elite Club EFI Inc 2005
  • Volunteer Experience

    • Community Volunteer

      Issued by Foodbank Australia on Jan 2016
      Foodbank AustraliaAssociated with Ben Taylor
    • Mentor

      Issued by Youth Off The Streets on Jan 2008
      Youth Off The StreetsAssociated with Ben Taylor
    • Consultant

      Issued by Good Beginnings Australia on Jan 2009
      Good Beginnings AustraliaAssociated with Ben Taylor