Shyam Harikumar

Experience

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  Brandzz Promotions & Events

  Jun 2009 - Apr 2013

  Event Coordinator (Student Worker)
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  Sutherland Global Services

  Jun 2013 - Oct 2013

  Cyber Security Consultant

  • Assisted in designing security solutions for 2 retail clients and deployed virus remediation plan for enterprise systems with updated definitions; increased the security of system to 99%. • Proactively implemented troubleshooting techniques and scheduled scripts to prevent from high-risk virus attacks and malwares that led to team savings of $15,000.• Documented best practices obtained during implementation phase and uploaded in central repository; assisted and facilitated audit teams to meet security compliance standards. Show less

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  Wipro

  Nov 2013 - Jul 2016

  Oracle Database Engineer

  • Implemented business continuity and disaster recovery system for a Fortune 500 retail client; increased availability of production system to 95% by analyzing various infrastructure domains.• Gathered customer application requirements and prepared reports for ETL process; automated solutions for recurring issues by scheduling cron jobs using UNIX shell scripts that reduced manual effort by 75%.• Remodeled SQL application level queries for 3 major retail clients to minimize runtime; assisted development teams in troubleshooting PL/SQL queries; increased efficiency of stored procedures by 50%.• Provided 24*7 database enterprise support and interacted with several application and middleware teams including SAP, webMethods, JD Edwards; served 5000+ users across 4 continents. Show less

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  Texas A&M Transportation Institute

  Mar 2017 - May 2017

  Research Assistant
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  PwC

  Jun 2017 - Aug 2017

  Advisory Intern - Technology Consulting

  • My role as a Business Analyst was to help Customer Support & Services payroll mobilization team by gathering requirements, documenting progress, developing architecture diagram and devising project plan • Documented best practices in contact center space by understanding the data flow between various applications; Performed initial market analysis of various CRM enterprise vendors in the market

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  Texas A&M University - Mays Business School

  Sept 2017 - May 2018

  Graduate Research Assistant
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  PwC

  Aug 2018 - now

  • Assisted in devising strategy for data migration from on-prem to cloud by collaborating with architects, product owners and business users to design physical and solution enterprise architecture using Microsoft Azure platform valued at $8.6M• Led environment setup for data processing logic/patterns using integration tools that includes Azure Data Factory, DataStage and Golden Gate to support batch and streaming events; estimated project value of $0.3M• Driven continuous process engineering services across the data repository for enterprise analytics/business intelligence to perform data exploration and data visualization using Power BI • Developed technical specification document that contains data quality and transformation rules by profiling raw source data; served as techno-functional lead to bridge gap between development and business teams Show less

  • Manager - Cloud, Data, & AI

    Jul 2023 - now

  • Senior Associate - Cloud Engineering

    Jun 2022 - Jun 2023

  • Senior Associate - Technology Strategy & Transformation

    Aug 2021 - May 2022

  • Senior Associate - Data & Analytics

    Jul 2020 - Aug 2021

  • Associate - Data & Analytics

    Aug 2018 - Jun 2020