Enefe Queen Adaji, MHA, CPHQ, LSSGB

Experience

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  Ferris State University

  Aug 2014 - Dec 2016

  • Taught mathematics to classes of 15-30 students twice a week, tutored several students in science classes and provided insights to the academic support center on improving the student learning experience• Adapted and developed several learning approaches to boost students’ retention and course understanding, with over 80% pass rate • Researched and introduced resources that the office can provide to new students• Organized office materials, documents, and computer data for the office • Collaborated with a faculty physiologist and other students to understand the effects of spinal cord injury on memory and learning.• Performed surgeries, euthanasia, and memory testing on experimental and control rats.• Carried out memory and learning tests on control rats and rats with hemisected cervical spinal cords.

  • Structured Learning Assistance (SLA) Facilitator and Science Tutor

    Oct 2014 - Dec 2016

  • Peer Mentor and Orientation Leader for the Office of International Education

    Feb 2014 - Aug 2016

  • Student Office Assistant for the Office of Multicultural Student Services

    May 2015 - Aug 2015

  • Student Research Assistant

    Aug 2014 - Dec 2014
• 

  ScribeAmerica

  Feb 2017 - Feb 2018

  Medical Scribe

  • Doubled shortcuts in the Electronic Health Record (EHR) system, reducing the scribing time per patient• Implemented a pre-visit to-do list, enabling quality improvement and improving scribe efficiency• Collated and organized over 500 patients’ medical information

• 

  Pine Nutrition and Fitness LTD

  Sept 2018 - Mar 2020

  Founder

  • Improved customer service and reduced flow time via menu color-coding and process optimization• Managed the facilitation of project management activities and ensured compliance assurance • Utilized workflow analysis and implemented continuous improvements, reducing wastage and cycle time • Expanded customer base through business-to-business connections and referral system, selling over 1,000 diet-specific meals, and coaching over 30 clients

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  Larissa Pharmacy

  Apr 2020 - Jul 2021

  Sales Officer

  • Managed monthly sales of over ₦15 million ($40,000) worth of pharmaceutical supplies • Achieved 100% customer retention by managing relationships with two main clients and five suppliers

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  YumDump Desserts

  Jun 2020 - Jun 2021

  Business Manager

  • Managed business growth, successfully scaling to two states in three months • Facilitated process improvement activities using sales analysis, reducing wastage and cycle time • Planned menu items and coordinated operations relating to kitchen standards, delivery system, etc

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  Freelance

  Aug 2022 - Sept 2024

  Data Analyst

  • Developing a personal finance template that improved client’s savings and investments by 8%• Analyzing factors influencing labor outcomes in Nigeria’s informal economy for a Ph.D. dissertation using data validation and business intelligence tools• Creating a grocery dashboard and calorie tracker, reducing expenses by 14% and body weight by 2%• Automating business processes and tracking key business metrics for small businesses using technical tools • Leveraging technical knowledge to create key performance indicators (KPIs), metrics, and benchmarking dashboards using data analytics, business intelligence, and data visualization tools• Teaching advanced Microsoft Excel and Tableau in paid data analytics courses Show less

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  N.N.P.C Abuja Medical Center

  Nov 2022 - Feb 2023

  Process Improvement Consultant

  • Collaborated with the stakeholder, utilizing effective written and verbal communication skills to gather requirements, identify challenges, and ensure a clear understanding of project goals and objectives• Created an Excel-based drug reconciliation system based on root cause analysis using process documentation and Lean Six Sigma methodologies by implementing a kanban and error-proofing system, reducing motion waste by over 92% and achieving standardization

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  MD Anderson Cancer Center

  Jun 2023 - Jul 2023

  Patient Experience Intern

  • Using data cleaning, data analysis, and data visualization tools on respondents’ comments to extract insights for change management, enable targeted efforts, and address providers’ and patients’ concerns • Streamlining models and automating data reporting for provider education and patient experience metrics, reducing errors, and manual work by over 90%, and ensuring future-proofing• Conducting statistical and qualitative analysis, co-authoring a publication in collaboration with directors Show less

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  MD Anderson Cancer Center

  Sept 2023 - now

  Program Manager

  • Establishing and managing data collection and reporting processes, producing and distributing up to 60 reports monthly, including 9 Power BI dashboards, to demonstrate program efficacy and facilitate strategy development, publications, and communication of patient experience metrics and information• Automating data quality check and analytics processes, resulting in over 80% reduction in processing time and 30-day reduction in project lead time• Communicating with departmental/divisional leaders, increasing program participation by 400%• Serving as the primary contact for administrative support of three Communication Skills Programs, managing facilitator scheduling, documentation development, and stakeholder communication Show less