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Tharuka Deshini

Tharuka Deshini

Customer Service Executive

Followers of Tharuka Deshini484 followers
location of Tharuka DeshiniColombo, Western Province, Sri Lanka

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  • Timeline

  • About me

    Entrepreneur | BBSc. (Hon) Business Science - Business Process Management | CLSSGB

  • Education

    • St. Paul's Milagiriya

      2004 - 2017

    • University of Moratuwa

      2018 - 2023
      BBSc (Hons) Business Science Business Process Management 2.98

  • Experience

    • Radiant Logistics Colombo (pvt) ltd

      Sept 2017 - Aug 2018
      Customer Service Executive

      Worked in computerized environment and is fully conversant with Microsoft word and excel. Experience in Emails, Handling Customers, Invoicing, follow outstanding payments and follow up shipments.

    • HappyShare

      Dec 2018 - now
      Founder

    • Avery Dennison

      Nov 2022 - Apr 2023
      Quality Assurance Intern

      Handling customer complaints about product defects and providing solutions by finding root cause. I also took on the project to reduce quantity shortage complaints in fabric labels, and as a solution I created the guide for the counting process for both internal and external use and suggest process improvements.

    • Multibond Sri Lanka

      Sept 2023 - Nov 2023

      • Junior Executive Branding and Communication

        Oct 2023 - Nov 2023

      • Management Trainee

        Sept 2023 - Oct 2023

  • Licenses & Certifications

    • Data Science Foundations

      Great Learning
      Mar 2023
      View certificate certificate

    • Lean Six Sigma Green Belt Training and Certification (CLSSGB)

      Dr. Mikel J Harry Six Sigma Management Institute Asia
      Feb 2024