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Ramolehe Ramagaga

Ramolehe Ramagaga

Guest Service Attendant

Followers of Ramolehe Ramagaga177 followers
location of Ramolehe RamagagaSouth Africa

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  • Timeline

  • About me

    Unemployed

  • Education

    • Moroka High School

      -

    • Boston Business College

      2013 - 2014
      Business/Commerce, General 1

      Activities and Societies: Soccer, Volleyball, Pool Table, Table Tennis

    • Moroka High School

      1992 - 1994
      12

      Activities and Societies: Played Soccer Subjects : Setswana, Afrikaans, English, Biology, Physical Science and Mathematics

  • Experience

    • Naledi Sun

      Jun 2001 - Feb 2003
      Guest Service Attendant

      Daily interaction with customers on the gaming floor.Paying customer's jackpots and handling their disputes.Cleanliness of gaming floor.Helping customers at Most Valued Guets desk.Informing customers about current and upcoming promotions.Encourage customers to join Most Valued Guest programme by informing them about MVG benefits.

    • Thaba Nchu Sun

      Mar 2003 - Sept 2005
      Guest Service Attendant

      Assisting customers on the Gaming floor and MVG desk

    • Windmill Casino

      Oct 2005 - Jun 2006
      Guest Service Attendant

      Assisting Customers on the Gaming Floor

    • Sun International

      Jun 2006 - now

      Compilling of daily shift reports.Making sure that staff knows and understand current and upcoming promotions.Manage the gaming operations as per property requirements.Controlling complimentary accounts.Guides and coaches employees.Implementation and conducting of gaming promotions.Interacting with customers, handling their enquiries and making sure that they receive excellent service. Creating staff monthly rosters.Allocating staff to their respective areas on the gaming floor and making sure that floor is adequately covered.Conducting of shift briefings and quaterly staff meetings.Handling staff and customers disputes.Controlling of complimentary accounts.

      • Gaming Floor Manager

        Dec 2010 - now

      • Slots Supervisor

        Jun 2006 - Dec 2010

    • Naledi Sun

      Dec 2010 - now
      Slots Shift Manager

    • Windmill Casino

      Feb 2019 - Apr 2021
      Gaming Floor Manager

  • Licenses & Certifications

    • National Certificate in Management Level 3

      Quintessential Development Culture

    • Assistant Bookkeeper

      Fasset (Finance and Accounting Services Seta)
      Feb 2014

    • General Management

      Boston City Campus & Business College
      Feb 2014