Ross Adams, MBA (PMP)

Experience

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  Hewlett-Packard

  Nov 1993 - Feb 1995

  New Products Engineer II

  Coordinated implementation of new products requirement from conceptualization through design phase by interfacing with other departments and sites world wide, such as Design Engineering, New Product Planning, Sustaining Planning & Engineering, Product Service Management and Vendors to resolve issues that fell within the scope of the New Product Engineer. Ensured Services FRU (Field Replaceable Unit), spare kit BOMs (Bill of Materials) and/or specifications were created in a timely fashion so that spare kits were available world wide at FCS (First Customer Ship). Forecast upcoming new technology that would impact current processes. Developed sourcing strategies for new products that connected supplier selection to product development, risk management, and supplier development. Key Accomplishments:•Chosen as Engineering Team Lead and developer of group processes, streamlining processes and increasing consistency.•Wrote product specifications for FRU’s and process details to build, ensuring highest quality possible. •Developed sourcing strategies for new products' FRUs, ensuring procurement was cost effective and timely. •Qualified FRU suppliers/vendors and conducted FAI’s (First Article Inspections), ensuring specifications were met.•Set-up returns process on Systems and Storage Product, accurately verifying and receiving materials. Show less

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  HP Services Division

  Feb 1995 - Jan 2000

  Product Logistics Manager

  Responsible for overseeing the cost effective expenditures of company assets, assured availability of materials and services as required to support manufacturing and customer requirements. Led and provided expertise to functional project teams and participated in cross-functional initiatives. I frequently represented the organization to external customers and vendors. I managed transportation providers to ensure cost-effectiveness and positive long-term partner relationships. I understood the challenges associated with building and maintaining robust and efficient supply chain strategies. I managed a broad range of moderately complex supply chain processes, such as inventory analysis and demand planning, demand management and supply execution typically with large and complex business units. Key Accomplishments:•Provided mentoring and guidance to new hire Logistics Managers for continuity to the group.•Developed methods for supporting innovation and change across the organization. •Acted as an expert providing direction and guidance for process improvements and establishing policies. Show less

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  Hewlett-Packard

  Jan 2000 - Dec 2009

  Product Service Manager

  Support of Industry Standard Servers (ISS) and Storage Works Divisions (SWD)Service business planning and implementation for the entire services life cycle; working with ISS, SWD and regions. Partnered to define requirements, and to drive implementation of service capabilities for/on ISS and SWD products and solutions. Program management of new product introduction and drove "field" services readiness and excellence. Developed services strategy for ISS and SWD. Aggressively supported HPCS/ISS & SWD cost and revenue initiatives. Effectively integrated multiple processes to achieve seamless service delivery for HP’s customers. •Led world-wide Service readiness on cross divisional products (ISS/SWD) to drive better customer satisfaction results. •Led ISS division team on CSR (Customer Self Repair) effort and decreased Services warranty charges 20%. •Facilitated a Care Pack re-pricing exercise on low-end ProLiant 300 Series Product, increasing potential sales rate 15%. •Championed cross-divisional call flow/routing process on ISS/SWD and Business Critical Systems (BCS) solution project, eliminating customer call flow issues. •Facilitated warranty validation process for ISS hard drives to save $2,000,000 from fraudulent warranty claims. •Led team to drive up services sales and penetration rates on low-end Modular Storage Array (MSA) storage product up to a 60% sales rate. Show less

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  Spring ISD

  Aug 2010 - Jul 2011

  Educator

  I’m responsible for over 120 students and have the task of cultivating the mind of the 21st century learner and building the U.S. next generation leaders. I’m overseeing the area of World Cultures where I’m developing students to understand a world they yearn to see, from an economic, political, regional, religious and cultural stand point. Key Accomplishments:•Assessed student content to develop lessons based on struggling areas•Utilize Kagan, Tribes and other strategies to facilitate student comprehension •Developed individualized plans to accommodate struggling learners Show less

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  Icon Information Consultants

  Jul 2011 - May 2012

  Project Manager

  Project Manager Onsite at Hewlett Packard: I’m Project Managing HP’s Supply Chain test time optimization efforts, within the Test Operations and Technologies organization. My objective is to optimize the test process by breaking down and studying test and build data, to locate opportunities for improvement. Studying the manufacturing build process and factory lay-out to understand where testing can be more effective. Key Accomplishments:•Optimization of Pre-Test Diagnostic, giving a time saving of 4 min/unit, resulting in an increase in unit output.•Streamlining power cycles and cool down elimination, resulting in a 30 min reduction in test time for increased output. Show less

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  Hewlett-Packard

  May 2012 - now

  Engineering Program Manager

  Provides support and lead teams through the Engineering development process and implementation of HP's Memory products. Projects are short-term and long-term, less complex and more contained with a defined time frame or multi-functional, multi-project with complex requirements and effort. I manage activities, resource capability, schedules, budgets, and ensure cross company communications to facilitate product completion on schedule within budget. Work with engineering management and Memory Suppliers to identify and improve process and program efficiencies. Responsibilities•Develops schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program.•Coordinates activities of supporting project teams and internal and external development partners; tracks progress against established plan and makes decisions to alter or update schedule and resource allocation to meet product requirements and development schedule.•Communicates program progress, escalations, and issue analysis to product stakeholders; collaborates with management and internal manufacturing and development partners to implement changes to product, process, or program plan to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules Show less

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  HP

  Feb 2014 - now

  Product Engineering Manager

  As a Platform Development Manager, I’m responsible for the design, validation and new product introduction of HP Business Notebooks and Tablets. I’m tasked to deliver an overall HW solution. Interface with cross functional teams for end-to-end system integration. Frequent travel to China and Taiwan to oversee pilot builds and direct engagement with the suppliers. I provide direct and ongoing leadership for multiple individual contributors designing and developing engineering solutions. I manage projects utilizing multiple engineering disciplines for products, systems, software, and solutions.I manage deliverables, schedules, and costs for ongoing projects and programs, ensuring that resources are appropriately allocated and that goals, objectives, timelines, and budgets are met. I manage relationships with outsourced partners and suppliers, including setting expectations regarding deliverables, product quality, schedules, and costs. I proactively identify opportunities for process improvement and cost reductions opportunities and ensure inter-disciplinary communication with software and firmware teams to promote the overall health of the program.Key Accomplishments:• Microsoft Lync Group Speakerphone certification for Folio G1 product. No other product in its class had such a certification.• Improved thermal performance and better fan acoustics for G5 Mobile Workstation product. • Built a tracking system to understand the status / progression of best in class audio for all CMIT Notebooks. • Over saw the building of CMIT Acoustic Chamber, which came in under budget. Show less