Maggie Patterson

Experience

• 

  Berlin Brothersvalley School District

  Mar 2010 - May 2016

  Varsity Track and Field Coach

  Coaching distance athletes; meet management; assisting head coach.

• 

  Hidden Valley Resort

  Oct 2010 - Sept 2013

  * Primary contact for managing reservations for skiing and snow tubing groups* Coordinator for sales of season passes and lift tickets* Management of season pass office and lift ticket office staff* Assisting in managing golf pro shop during off months at Hidden Valley Golf Club* Representative of Hidden Valley Resort at various ski-related trade shows in the tri-state area * Drafted press releases, assisted in the development of collateral marketing materials, and served as a media contact for the resort* Spearheaded the resort's entry into social media by starting and maintaining the resort's Facebook and Twitter accounts* Maintained and updated information for the resort on multiple ski industry websites* Assisted with the coordination of resort special events including KDKA Family SnowBlast and Winter Special Olympics

  • Season Pass Office/Ski Group Sales Manager

    Dec 2012 - Sept 2013

  • Marketing Assistant

    Oct 2010 - Nov 2012
• 

  Seven Springs Mountain Resort

  Oct 2013 - Aug 2016

  Hidden Valley Resort Season Pass Office/Ski Group Sales Manager

  * Primary contact for managing reservations for skiing and snow tubing groups* Coordinator for sales of season passes and lift tickets* Management of season pass office and lift ticket office staff* Assisting in managing golf pro shop during off months at Hidden Valley Golf Club* "Face of Hidden Valley" in year-round promotional videos including daily snow report, Kid of the Week, and special events promotions* Representative of Hidden Valley Resort and Seven Springs Mountain Resort at various ski-related trade shows in the tri-state area* Recognized as Associate of the Year for 2013-2014 Winter Season Show less

• 

  Omni Bedford Springs Resort

  Aug 2016 - now

  Responsible for exceeding client expectations in the pre-planning and on-site execution phases of group events with a primary focus on meeting and conference planning.Assists catering sales team as needed with selling and servicing of events including galas, weddings, and other social functions.Supports Director of Catering and Conference Services by assisting with supervision of CS/catering team members, revenue forecasting, contract turnover, and facilitation of BEO and resume review meetings.Awarded Manager of the Second Quarter for 2020 Show less * Finalist for 2018 Omni Sales Excellence Awards Convention Services Associate of the Year (Under 400 Rooms)* Five-time finalist for Omni Bedford Springs Resort Manager of the Quarter* Increased Group Medallia (guest satisfaction survey) scores to 9.45 in 2018, compared to 9.27 in 2017 and 9.06 in 2016.* Exceeded 2018 banquet food and beverage budget - 104%* Actualized $142.33 banquet contribution per group room night on a budget of $128.86 and vs. $130.86 in 2017.* Completed "Be Creative" training at OSC (Omni Service Center) - November 2016 Show less

  • Director of Catering And Convention Services

    Oct 2023 - now

  • Associate Director of Conference Services

    Nov 2019 - Oct 2023

  • Convention Services Manager

    Aug 2016 - Nov 2019