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Rini Agarwal

Rini Agarwal

Data Analyst

Followers of Rini Agarwal99 followers
location of Rini AgarwalGurugram, Haryana, India

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  • Timeline

  • About me

    Lead Dispute Analyst at American Express.

  • Education

    • MORADABAD INSTITUTE OF TECHNOLOGY, MORADABAD.

      2010 - 2014
      Bachelor of Technology - BTech Information Technology I Div

  • Experience

    • FIS

      Feb 2016 - Dec 2018
      Data Analyst

    • American Express

      Dec 2018 - now
      Master Dispute Analyst

      • Handling Overseas Card member queries and disputes pertaining to merchant billing and Charge backs.• Handling Reconciliation queries for Acquirer portfolio. • Internal Quality review team member.• Prepared and Maintained KPI .• Client Interaction through emails. Specialities: MS Word, Ms Excel, Ms Power point.Excellent understanding of banking services and products on corporate Level.Adaptable and self-motivated in a fast moving environment.

  • Licenses & Certifications