Susan Wingate

Experience

• 

  Eaton Corporation

  Oct 1999 - May 2008

  • Led plant Lean implementation; achieved the highest initial score for a plant in the division (3.2 out of 4.0).• Supported ISO and TS certification requirements for the plant.• Managed Production, Shipping, and Quality departments at the plant.• Redesigned the production floor to increased production by 40%.• Redesigned the warehouse floor which resulted in a typical downtime of 3 days to do inventory to 4 hours.• Improved plant morale by working on the plant floor directly with workers whenever possible, providing opportunities to see how our product worked in real-life situations, and sending each person to work in another department of their choice to understand other parts of the organization. Show less

  • Reliability Manager

    Oct 2006 - May 2008

  • Production Supervisor

    Nov 2005 - Oct 2006

  • Technical Publications Manager

    Oct 1999 - Nov 2005
• 

  Northshore Power Systems, LLC

  Jun 2008 - Jul 2010

  Technical Writer (Honeywell Generators)

  • Create templates and procedures to manage start-up company consumer documentation.• Create technical illustrations to support service / repair procedures.• Manage document translation into both French and Spanish.• Design product labeling to meet CSA, UL, EPA, CARB, & CPSC requirements.• Develop product documentation before final product development is complete.• Utilize industry contacts to reduce translation and printing costs

• 

  Technically Wright LLC

  Sept 2008 - now

  Owner

  Technical writing for manufacturers in a variety of industries.

• 

  Dana Holding Corporation

  Jul 2010 - Oct 2014

  Global Technical Documentation Manager

  • Design and create service documentation for Agricultural and Construction axles and transmissions including repair manuals & parts lists.• Support over 7 global Engineering teams designing new product.• Support 65 service centers worldwide in repairing Dana Off-Highway product.• Support over 400 customers worldwide in integrating Dana's technical documentation into their product documentation for the end user.• Manage both internal and external websites with over 30,000 publications.• Work with vendors in both Europe and North America.• Convert historic engineering drawings and parts lists into electronic format ranging from punch cards, to hand-written documents, microfilm, and microfiche. Show less

• 

  Wertenberger Housing LLC

  Sept 2010 - now

  Owner

  Property management and leasing firm specializing in single-family homes.

• 

  Dust to Diamonds Remodeling

  Aug 2014 - now

  Owner

  Renovating foreclosed homes.

• 

  Detroit Heavy Truck Engineering

  Feb 2017 - Jan 2018

  Technical Team Lead
• 

  Meritor

  Feb 2018 - May 2022

  Senior Technical Writer
• 

  Wertenberger Philanthropy

  Oct 2018 - now

  Owner

  Wertenberger Philanthropy seeks to improve the lives of others globally by helping organizations that feed the hungry, improve education, eliminate suicide, provide housing, support veterans, and keep families together.

• 

  Wingate Stables

  May 2022 - now

  Owner Associate

  Ranch specializing in beef, pork, chicken, and turkey products.

• 

  Water to Wine Venue and Hall

  Nov 2022 - now

  Principal Owner

  Wedding Venue & Event Hall located inside a historic 1880s church.

• 

  Vitamix

  Apr 2023 - now

  Senior Technical Writer

  Design and create product instructions and illustrations in fast-paced consumer and commercial markets.