Suchitra Anand B Y

Suchitra Anand B Y

IT Recruitment Executive

Followers of Suchitra Anand B Y800 followers
location of Suchitra Anand B YIndia

Connect with Suchitra Anand B Y to Send Message

Connect

Connect with Suchitra Anand B Y to Send Message

Connect
  • Timeline

  • About me

    Project Management | Business Development | Customer Relationship | Leadership | Coach | Agile | Training | Transformation and Growth | Learning and Development

  • Education

    • ASC DEGREE COLLEGE

      2014 - 2017
      Bachelor’s Degree Business, Management, Marketing, and Related Support Services

      Activities and Societies: Debate Group Discussion Presentations Event Organiser Won Awards in : Best Manager Business Quiz Product Launch Mad Ads

    • University of Strathclyde

      2020 - 2021
      Master of Science - MS Project Management and Innovation Merit
  • Experience

    • ICS Consultancy Services

      Dec 2017 - Jun 2018
      IT Recruitment Executive
    • Bajaj Allianz Life Insurance Company Limited: - Leading Company

      Jul 2018 - May 2020
      Senior Financial service Manager
    • Capita

      Jan 2022 - Oct 2022
      Customer Service Advisor

      • Supporting Lloyds banking group that includes Lloyds Bank, Bank of Scotland and Halifax Bank customers and clients.• Help customers over the phone with all aspects of their personal banking from payment transfers, direct debits, paying bills and supporting them through difficult financial periods• Take ownership of the enquiries & value each customer by creating a positive experience for the customer and the client• Noticing my quick learning ability and genuine passion to help people in difficult circumstances, the ability to problem solving and give expert solutions in a short span of time, I was given an additional department which handled disputes along with my initial responsibilities which I thoroughly enjoyed in learning and solving customer disputes through which I made a real difference to people’s lives.• Been Proactive by giving customers advise on possible risks of fraud and dispute and how to avoid and mitigate such potential risks in almost every call after the initial service. • Detail oriented by recognising customer needs and providing them detailed on product knowledge that best suits them and available service knowledge that they can make use of.• I am a self-directed person who does not wait for instructions and motivation. I complete my assigned tasks and learning/training modules on time. I voluntarily show interest in company’s events and take initiatives. Show less

    • Technovert

      Jan 2023 - Apr 2023
      Senior Business Development Executive
    • Aviva India

      May 2023 - now
      Territory Manager
  • Licenses & Certifications

    • Advertisement and Media Marketing

    • Campus to Corporate Program

    • French A1 Level

      Alliance Francaise
    • Personality Enhancement Programme

    • Youth Leadership Programme

    • Psychology in Marketing

      Mar 2016