Joel Viale

Experience

• 

  IBM

  Sept 2000 - now

  I'm leading the IBM's technical strategy for my client and acting as a trusted IT architecture advisor. Solid understanding and point of view on IBM portfolio, and strategic priorities. I have strong background in IT and business automation, and more recently in Hybrid Cloud and Generative AI. My role is to understand the situation, challenges and opportunities of my client and propose innovation solutions that will address their business challenges while meeting their technical requirements. Solution architect in Client Engineering organization at IBM, with focus on the Telecom industry, the domain of AIOps (apply AI in IT and Network Operations), as well as Generative AI Solution architect for guiding Communication Services Providers in their journey to 5G and Edge Computing, with a specific focus on network cloud transformation with management and orchestration of network functions, as virtualized or cloud-native (containerized) functions, using technologies like RedHat Ansible, OpenStack or OpenShift Container Platform. Blockchain Architect within the Global Industry Solution Center, Nice-Paris Lead architect for Business Support Systems (BSS) transformation projects, as well as Digital Customer Engagement and Analytics, including real-time marketing campaigns, next-best action/offer, and Network Analytics As a technical specialist in the SOA Leadership Center, I designed, integrated and managed industry solution prototypes in the domain of Service Oriented Architecture. I participated in architecture work (tender responses, trials, Proof-of-Concept, etc...) for selected customer engagements, with a specific focus on the telecommunications industry. Pre-sales specialist on IBM solutions in the domains of RFID, Machine-to-Machine and sensors. I architected and delivered live end-to-end solution prototypes, and participated in client delivery projects. Technical partner enablement on and integration within IBM solutions in this domain. I led the technical pre-sales activities in Europe for the IBM Software suite for the telecommunications industry, supporting major Telecommunications standards like JAIN, Parlay, Parlay X, IMS (IP Multi-Media Subsystem) or NGOSS. I participated in a high number of customer deployments, including software installation, setup, skill transfer & education. I participated in ETSI consortium events, related to JAIN & Parlay standards.

  • Account Technical Leader for AXA Group

    Jan 2024 - now

  • Solution Architect - Telecom, AIOps & Generative AI

    Jan 2023 - Dec 2023

  • Telecom Solution Architect

    Jan 2018 - Jul 2023

  • Blockchain Architect

    Jan 2017 - Dec 2022

  • BSS Transformation and Digital Customer Engagement Architect

    Jan 2010 - Dec 2016

  • Service Oriented Architecture (SOA) Specialist

    Jan 2007 - Dec 2009

  • RFID and Sensor Solutions

    Jan 2005 - Dec 2006

  • Pre-sales Specialist - IBM Software for Telecom

    Sept 2000 - Dec 2004