Ricky Stoch

Experience

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  Audio Visual Alchemy (AVA)

  Feb 2013 - Jan 2014

  Intern
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  Habonim Dror Southern Africa

  Aug 2013 - Dec 2015

  Senior Leadership Team
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  Otto de Jager Events

  Jan 2015 - Jul 2015

  Digital Design Consultant
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  Two Oceans Aquarium

  Jan 2016 - Dec 2016

  Divemaster - Shark Tank
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  Self Employed

  Oct 2016 - Feb 2021

  Design Consultant

  Graphic Design: Designed, developed and wrote copy for presentations, brand guidelines, wireframes, posters, mock-ups, editorials, information design, video production and communication materials for a range of clients, from start-ups to multinational companies. Design Strategy: Provided creative direction and strategy to start-ups and new ventures to leverage design thinking in the development of their business.

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  FebriSol

  Jun 2019 - now

  Founder & Designer

  Designed and developed FebriSol, a low-cost medical packaging intervention that increases adherence to chronic medication for patients with long-term conditions. Learn more at www.febrisol.com or watch my TEDx Talk (pinned☝🏻). Product Development: Spearheaded the end-to-end conceptualisation, design, R&D, manufacture, marketing, sales and international distribution of FebriSol. Project Management: Completed delivery of a mid-Covid international deal (valued over £100K) by managing timelines, budgets and expectations of both client and manufacturer. Client Engagement: Independently establish and manage relationships with some of the biggest names in pharmaceuticals and public health including Cipla, Abbvie, Gilead, USAID, Pepfar and more. Notable Achievements: Patent protection for FebriSol in the UK, USA, and South Africa. Formal evaluation of FebriSol by Indlela, Anova Health Institute’s behavioural insights unit. Over 750 000 units sold internationally. Show less

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  Studio Fundi

  Feb 2021 - now

  Founder | Strategist, Designer, Consultant

  I help companies leverage human-centred strategy and behavioural design to develop products and services that put users first. Fields of operation include finance, health care, transport, ed-tech, change management and more. Strategic Advice to High-Level Executives: Counsel C-level executives by advocating the value of behavioural science, human-centred design and strategic communication to shape business development and decision-making.Operations: Ensure the smooth day-to-day running of the company by managing bookkeeping, project coordination, contractors and the application of digital solutions to ensure operational efficiency. Cross Functional Leadership: Recruit and lead interdisciplinary teams leveraging complementary skillsets to drive innovation. Verbal & Written Communications: Provide thought leadership, written, at conferences, workshops, panels, guest lectures and presentations, on behavioural design, customer experience and human-centred design. Problem-Solving: Conduct research and analysis to identify the 'right' problem and apply human-centred strategy and behavioural science to develop solutions that drive behavioural change. Clients & Collaborators Include Gilead, Abbvie, Cipla, Superdrug, Cult Health, USAID, The Aurum Health Institute, Gautrain Management Agency, Genesis Analytics ABE:Lab, WeGrowSA, Digital Planet, Standard Bank & more. Show less

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  Class35

  Apr 2023 - Apr 2023

  Senior Strategist & Service Designer

  Led a project’s ‘discovery phase’ to improve the user experience of Superdrug's in-store and digital health services. Strategy & Advisory: Developed a product strategy by synthesising stakeholder interviews, user data and industry best practices to drive consumer action. User-Centred Design: Identified and analysed pain points and opportunities for product development by mapping complex customer journeys to improve user experience in line with company strategy.

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  Lloyds Banking Group

  Jun 2023 - Jun 2024

  Senior Strategist & Service Designer

  Lead and manage multiple strategic projects that enhance the employee experience of in-office and digital services by leveraging human-centred design and behavioural science. Project Management: Acted as senior counsel to executives, managed timelines, deliverables and tasks for both team members and external contractors to deliver the long-term employee Learning and Development strategy.Product Strategy: Saved ~£2 million by identifying project overlap in siloed teams, and guided the technical roadmap to prevent unnecessary product development. Disruptor: Redefined the narrative for Learning and Development by acting as a sounding board, devil’s advocate and challenger in the communications team delivering colleague-centric content, motivate behavioural change and establish a culture of learning within the group.Strategic Communications: Prepared and advised on major internal communications by providing editorial direction, and thought leadership as well as designing curated presentations to ensure effective messaging.Problem-Solving: Developed an implementation strategy for Microsoft Viva Connections by identifying research oversight and collaborating with senior stakeholders in Microsoft’s product team to enhance the employee experience of the application. Show less