Michelle Maya

Experience

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  Dysart Unified School District

  Jul 2003 - May 2009

  Teacher & Professional Development Instructor

  Developed and facilitated standards based lessons. Facilitated online and in-person professional development for district employees. Mentored teachers on utilizing technology to transform teaching within the classroom using performance based data to drive instruction. Provided Sharepoint and Powerpoint seminars for teachers and administrators. Focused on using technology to share information with multiple team members and technology engagement within the classroom.

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  Giant Campus

  May 2007 - May 2010

  Online Technology Specialist

  Planned and created technology courses for Blackboard and e-college platforms. Provided individual instruction to global students testing the technology courses.Correlated data from the testing to create and provide virtual professional development training for implementation of the technology courses. Used Powerpoint and Prezi to create presentations for the technology courses. Worked with a team using Adobe products to create Image Design and Computer Science courses. We worked within an agile system and with SME. Adobe software was used to create the courses from storyboards (created within a different group). Show less

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  Western Governors University

  Jun 2009 - Oct 2014

  Online Faculty Assesment

  Implemented standard rubric based assessment for university level students. Focus was on development and implementation of Stop Light Model Feedback through a consortium of subject matter experts.

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  AZ Virtual Academy

  Oct 2011 - May 2015

  Online Technology Instructor

  Facilitated synchronous and asynchronous teaching sessions, for high school students and professionals. Responsible for creation of multimedia presentations focused on digital design and computer programming. Facilitated regional and national professional development on integration of technology best practices. Provided technical support to students, parents and teachers. Managed over 500 students a semester, with a passing rate of over 85% and school yearly retention rate of 90%. Taught introductory courses or Photoshop, Excel, Word, Java, HTML, Python and advance course in JIRA, Game Design using Fusion and Python. Show less

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  K12

  Feb 2016 - Jan 2017

  Technical Training Specialist

  Designed and updated training materials for online and in-person presentations. Maintained the learning management system and addressed technical concerns for trainees. Provided technical training for internal employees and vendors. Produced training content in virtual or synchronous environment.Maintained training database for company of 1000 plus employees. Supported new employees with onboarding and initial training with a variety of programs. Experienced with JIRA as a ticketing system and project, management process, content authoring tool Learnosity, maintained courses on Desire2Learn LMS, Object-based database for learning activities and database that houses digital items including rights managed and non-rights managed objects. Composed technical courses with SME to create training for internal employees and vendors. Provided support to over 1200 online modules. Show less

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  Financial Industry Regulatory Authority (FINRA)

  May 2017 - now

  LMS Manager

  Manage LMS and LXP systems, for content metadata and learner records. Manage content aspect of a project creating a learning content marketplace. Compose technical documentation in support of LMS and LXP workflow. Maintained details on learning records of 600,000 system users in compliance rules. Created business cases for project management of three systems (Saba, Degreed, and Rustici Content Controller). Wrote testing scenarios for three systems (Saba, Degreed, and Rustici Content Controller) for the Testing Group. Troubleshoot daily concerns from employees and clients regarding LMS and LXP issues. Collaboration between multiple teams in connection to multiple projects hosted on the LMS. Ensure 100% success working rate of courses published within the LMS. Provide monthly data breakdown for higher level management. Generated and analyzed custom reports based on a variety of business needs. Moved content and legacy data to the new system. Set up evaluating points to ensure all data was moved into the new system. Created a curriculum for new employees and addressed technical concerns for hosting the training. Vendor management for content development and content purchasing. Maintained courses used for regulation of floor brokers of New York Stock Exchange. Respond to audit requests from internal FINRA, Securities Exchange Commission, and Floor Exchanges such as New York Stock Exchange. Participate in moving data and content from one learning system to another. Create and implement HTML code for system pages and content landing pages. Created a CRM system to address user inquiries and technical issues. Previously manages LMS (Oracle) system including uploading files to SFTP site, wrote HTML code for landing pages. Show less