Tamojit Paul

Experience

• 

  Tata Consultancy Services

  Oct 2004 - Mar 2022

  Responsible to manage the service delivery of Project Services and managing team size of 15+ members consisting of PCC and Implementation Leads in IT Infrastructure spaceCreate and manage project management documents like Project Charter, Financial Workbook, Project Plan, Stakeholders Register, Risk Register, SOW and artifacts like Project tracker, MoM, logs (actions,issue log, risk log), lesson learned, etc.Responsible to liaise with multi stakeholders (Platform Owners, Technical SME, Vendors etc.) to gather solution documents, create impact analysis statements, negotiations, job prioritization and FTEdeployment for Project execution Responsible for issue tracking, resolution and escalation handling Delivering various highly critical projects on Security Compliance, DR, Release deployments etc. within agreed timelines and budget, and meeting the quality requirementsTrack and control project requirements and scope. Initiated change management process wherever necessaryDetermined, monitored and reviewed costs, staffing, resources requirements, and risks/ issues. Devised action plan to manage them appropriatelyPublishing weekly project scorecard including project health, highlights, milestones status, financial status, issues/ risks/dependencies and forecastsResponsible to maintain training and upgrade plans for the team Show less Responsible to identify, evaluate and having clear understanding of the high level business needs of customers and other stakeholdersWorked as Business Analyst and responsible to translate business requirements to detailed technical requirements and evaluate information gathered from multiple sourcesManaged IT infrastructure based Projects like Tech Refresh, Application migration to Azure Cloud etc.Create Project plan and formulated cost budgeting based on project scopeResponsible to drive and track projects following defined scope and ensure timely deliveries.Responsible for stakeholder management, customer reporting, project closure processProvided technical support and build Unix servers following HLD and customer requirementsProvided L2 support to Unix & Windows servers, Network and Data Center support Show less

  • Information Technology Service Delivery Manager

    Dec 2016 - Mar 2022

  • Project Manager & Miscellaneous

    Oct 2004 - Nov 2016
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  RBC

  Mar 2022 - now

  Sr. Manager