Cody Siens

Cody Siens

Front End Specialist I

Followers of Cody Siens284 followers
location of Cody SiensAurora, Colorado, United States

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  • Timeline

  • About me

    Product Manager

  • Education

    • University of Colorado

      2002 - 2006
      Bachelors of Science Business Administration; Management
    • Rangeview High School

      1998 - 2002
    • Trailhead by Salesforce

      2020 -

      Learning through Trailhead the Crawl, Walk, Run trailmixes on my way to the Salesforce Administrator Credential.

  • Experience

    • Target

      Sept 2000 - Feb 2004
      Front End Specialist I

      Solve problems and demands of guests. Handle everything pertaining to the store including: customer service, front end supervisor, cashier, food court, and parking lot attendant. Using outside the box thinking and self-motivation to solve problems and make operations more efficient.

    • AAA Colorado

      Feb 2004 - Apr 2019

      Provide problem resolution as a subject matter expert (SME) of the dependant proprietary software used throughout all business lines company wide. Primary contact for applications used within company by upper management and the software manufacturer. Project leader and (SME) for multiple projects. Compiled system generated reports for all departments within the company. Troubleshooting distribution and inventory of Mobile Data Computers (MDC) (proprietary hardware/software). Tier I problem solving and assistance with Tier II and III problems. Self-directed learning and self-motivation used to evaluate and solve issues. Show less

      • Assistant Manager, Operations Support

        Feb 2015 - Apr 2019
      • Assistant Manager, Dispatch and Technology

        Jan 2014 - Jan 2015
      • Technical Support Supervisor

        Oct 2012 - Jan 2014
      • Technical Support Specialist

        Aug 2006 - Oct 2012
      • Customer Service Relations / Member Service Specialist

        Feb 2004 - Aug 2006
    • AAA-The Auto Club Group

      May 2019 - now
      • Product Manager

        Oct 2023 - now
      • Technical Support Specialist - Salesforce

        May 2019 - now
  • Licenses & Certifications

    • PMP® Certification Training Course

      PM Acclerated Learning Services
      Aug 2018
    • Lean Six Sigma Green Belt Certification

      New Horizons
      Sept 2016
    • Certified SAFe® 6 Product Owner / Product Manager

      Scaled Agile, Inc.
      Nov 2023
    • Supervision

      Employers Council
    • Salesforce Certified Administrator (SCA)

      Salesforce
      Sept 2023