Cody Siens

Experience

• 

  Target

  Sept 2000 - Feb 2004

  Front End Specialist I

  Solve problems and demands of guests. Handle everything pertaining to the store including: customer service, front end supervisor, cashier, food court, and parking lot attendant. Using outside the box thinking and self-motivation to solve problems and make operations more efficient.

• 

  AAA Colorado

  Feb 2004 - Apr 2019

  Provide problem resolution as a subject matter expert (SME) of the dependant proprietary software used throughout all business lines company wide. Primary contact for applications used within company by upper management and the software manufacturer. Project leader and (SME) for multiple projects. Compiled system generated reports for all departments within the company. Troubleshooting distribution and inventory of Mobile Data Computers (MDC) (proprietary hardware/software). Tier I problem solving and assistance with Tier II and III problems. Self-directed learning and self-motivation used to evaluate and solve issues. Show less

  • Assistant Manager, Operations Support

    Feb 2015 - Apr 2019

  • Assistant Manager, Dispatch and Technology

    Jan 2014 - Jan 2015

  • Technical Support Supervisor

    Oct 2012 - Jan 2014

  • Technical Support Specialist

    Aug 2006 - Oct 2012

  • Customer Service Relations / Member Service Specialist

    Feb 2004 - Aug 2006
• 

  AAA-The Auto Club Group

  May 2019 - now

  • Product Manager

    Oct 2023 - now

  • Technical Support Specialist - Salesforce

    May 2019 - now