Edlawit Worku, MBA

Experience

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  Best Travel and Tours Inc

  Apr 2010 - Apr 2014

  Ticketing and Reservation Agent

  ▪ Flight reservation, ticketing, and front desk customer services▪ Attending phone calls and emails and giving proper information about their inquiries.▪ Arranging vacation and holiday packages▪ Executing social media marketing and sending promotional adds to corporate and potential clients▪ Making frequent visits to current and potential clients and maintain the report of customer satisfaction.▪ Writer and editor of the monthly newsletter for clients known (Best Travels Informer)▪ Blogging to promote Ethiopia as a tourist destination Show less

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  Kenya Airways

  Aug 2014 - Nov 2014

  Sales and Ticketing Agent

  ▪ Welcoming Guests and answering incoming calls▪ Making bookings and Issuing tickets▪ Assist and guide clients to book online, to check-in online and inform to look for offers or other updates▪ Attaching and filling proper documents▪ Preparing the National Bank sales report

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  LG Electronics

  Jan 2015 - Aug 2016

  Administrative Assistant / PR

  ▪ Office management - Overall office management (Office schedule arrangement, management of office equipment, document management)▪ Management of office expenses (Settling all office expenses, Keeping and managing petty cash, System registry of expenses, Documentation of receipts)▪ PR Agency management (PR Maximize, PR Agency management, PR Articles preparation, selection and event planning, Monitoring PR Agency)▪ Arrangement of General Manager’s schedule▪ Execution of foreign Staff member’s Work Permit/Resident ID issuance and renewal and Visa processing for coming guests Show less

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  Deutsche Gesellschaft für Internationale Zusammenarbeit GmbH

  Aug 2016 - Nov 2019

  ▪ Communicating project to different target groups.▪ Identifying relevant problems and issues and assisting in formulating implementation-oriented solutions.▪ Assisting in reviewing and updating the communication strategy.▪ Developing instruments and assisting in introducing innovation and change.▪ Managing knowledge by disseminating and documenting know-how, experience and information. assists in reviewing and updating the existing communication tools and materials of the project.▪ Preparing presentation support materials for meetings and events (for example powerpoint).▪ Presenting the project to different target groups (internal and external), for example during events.▪ Assisting with coordinating media activities in the country▪ Assisting with drafting and sending out press releases▪ Helping organize national media events and tours Show less ▪ Manage incoming and outgoing correspondence, ▪ Make photocopies and scans documents when required▪ Assist in the logistical management and documentation of meetings, workshops, seminars ▪ Attend internal team meetings/workshops and write minutes of meetings▪ Support the logistics of visitors’ programs, make travel arrangements and manage travel requirements ▪ Coordinate and monitor time schedules and maintain Project Manager’s appointment schedule and regularly prepare a list of events▪ Maintain and update the project filing system for incoming, outgoing letters, faxes, e-mails on a daily basis and keep the information confidential▪ Follow up field trips and assign drivers as per schedule▪ Co-ordinate general administrative support (e.g. process requests and inquiries for general services)▪ Monitor availability of supplies/inventory and perform procurement-related activities ▪ Support and assist project experts and short-term consultants Show less

  • Communications Officer

    Feb 2019 - Nov 2019

  • Administrative Assistant

    Aug 2016 - Nov 2019
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  Spain Embassy

  Nov 2019 - Apr 2024

  Administrative Officer

  ▪ Manage incoming and outgoing correspondence, ▪ Make photocopies and scans documents when required▪ Assist in the logistical management and documentation of meetings, workshops, seminars ▪ Attend internal team meetings/workshops and write minutes of meetings. Assist the Head of Administration as required. Handle staff payroll and make monthly payment. Assist in procurement of materials

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  USAID

  Mar 2024 - now

  Administrative Assistant