Liz Chew

Experience

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  Tanker Pacific Offshore Terminals

  May 2008 - Apr 2010

  Admin & Accounts Assistant

  Logged invoices received from various suppliers, vendors and recruitment agencies and invoice payment statusPrepared Resource Schedule of approximately 190 personnel on project in a spreadsheet for the Project Manager for weekly review of personnel’s contract dates and the number of personnel working on the project to update weekly for any changes made by Project Manager and Deputy Project ManagerHandled core duties for the ship crews from their travel requirements, accommodation to allowances and moneyPrepared information for the accounts ledger - filed actual cost incurred monthly according to the Project Cost incurred. Also prepared the files in different sections like Conversion Cost, Staff Cost, Administrative Cost, Travelling Cost, and Capital Cost Show less

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  Clyde Union Pumps

  Apr 2010 - Oct 2011

  Admin & Accounts Assistant

  Prepared invoices on Delivery Order given by sales team using Evo Financials system. Updated weekly sales report to be reviewed by the DirectorPrepared weekly payment of invoices to suppliers and other creditors by GIRO or chequeWorked with customers on payment status to update the internal systemHandled administrative work for the office including stocking pantry supplies, review office lease and contracts and employees’ travel requirementsMaintained and regularly updated the company’s internal list of customers’ projects and contractsCovered duties of sales personnel such as documentation filing and submission and creation of sales ordersDistributed and filed documents required for ISO documentation Show less

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  Great Eastern Life

  Apr 2012 - Dec 2013

  Life Planner

  Financial planning for clients such as Life, Accident and Health, Critical Illness, Disability Income, Savings and Investment insurancesMaintained a registrar of clients’ profileClient servicing such as filing of claims, assisting on their queries, prepare summary filesRoadshows for leads gathering

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  CPP Asia Pacific (Singapore)

  Jan 2014 - Aug 2015

  Customer Service Officer

  Handled enrollment process for all certification programs, in-house and external workshopsLiaised with Australia and US offices on any special purchasesPrepared marketing emails for the certification programs and workshops and disseminated to clientsIdentified suitable venues for the certification programs that meets clients’ requirements, liaised with the venue for set up and other requirementsHandled customers’ purchases, created invoices and delivery ordersAnswered all enquiries with regards to products and servicesResponsible for workshop logistics including program materials, assessment reports for clients etc.Data mining for clients mainly around Singapore, Malaysia, Indonesia and Brunei Show less

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  Commerzbank AG

  Nov 2015 - Mar 2016

  Administrative Assistant - Internal IT Security

  Perform administrative tasks for the Physical Security TeamDaily check on cameras recordings and playback of the offices and the serversPreparing workflow using Sharepoint for visitors and staffs from Frankfurt, London, Hong Kong and othersPreparing workflow using Sharepoint for Singapore visitors and staffs to Frankfurt and Hong KongPreparing new joiner’s staff passes using FamosHandles consolidation of monthly Anti-Virus reports, check through various requirements before sending it to respective countries team for their reviewDownloading and consolidating of monthly Tripwire reportsDownloading and uploading weekly reports for Unix Tripwire reports onto Sharepoint Show less

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  Trusted Source Pte Ltd

  Mar 2016 - Nov 2018

  Key project member to implement Microsoft Dynamics CRM across the firm, worked with the Internal Technology Office team, Finance team and the vendor to gather user requirements through User Acceptance Tests. System Administrator for Microsoft Dynamics CRM, ensure all data inputs by sales team are updated according to the sales cycle as well as generating various reports using the CRMCreated CRM user guide and conducted CRM user training for internal usersPrepared Sales Report (weekly, monthly, quarterly, yearly) using data inputs in CRM and SAP B1Coordinated the Weekly Sales Meeting with Sales Head for all department headsSupported the sales team to prepare their individual Target Deal Engagement and Client Business Plan to all department headsSupported the sales team in all of the important sales processes, from research, proposals to closing of deals Liaised with vendors, distributors and partners for product training, sales enablement meetings, partner rebate programs etc.Involved in planning and executing key events for the company including Annual General Meeting of clientsDisseminated Client Satisfaction Survey through an online platform to the firm’s clients and prepared report for the management to share results and findings Maintained the company email inbox for any sales queries and assign to the respective sales team member for follow up Show less

  • Business Development and Sales Operations

    Dec 2016 - Nov 2018

  • Sales Admin and Service Management Officer

    Mar 2016 - Dec 2016
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  Infosys Compaz Pte Ltd

  Nov 2018 - Jul 2019

  Business Development and Sales Operations

  Joint Venture between Infosys and Temasek Holdings.Key project member to implement Microsoft Dynamics CRM across the firm, worked with the Internal Technology Office team, Finance team and the vendor to gather user requirements through User Acceptance Tests. System Administrator for Microsoft Dynamics CRM, ensure all data inputs by sales team are updated according to the sales cycle as well as generating various reports using the CRMCreated CRM user guide and conducted CRM user training for internal usersPrepared Sales Report (weekly, monthly, quarterly, yearly) using data inputs in CRM and SAP B1Coordinated the Weekly Sales Meeting with Sales Head for all department headsSupported the sales team to prepare their individual Target Deal Engagement and Client Business Plan to all department headsSupported the sales team in all of the important sales processes, from research, proposals to closing of deals Liaised with vendors, distributors and partners for product training, sales enablement meetings, partner rebate programs etc.Involved in planning and executing key events for the company including Annual General Meeting of clientsDisseminated Client Satisfaction Survey through an online platform to the firm’s clients and prepared report for the management to share results and findings Maintained the company email inbox for any sales queries and assign to the respective sales team member for follow up Show less

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  Sopra Steria Asia Pte Ltd

  Jul 2019 - Sept 2020

  Partners and Bid Admin Executive / PMO Admin & Finance

  Partners and Bid Admin ExecutiveIdentify target opportunities for sales team that is in line with the firm’s priorities Assists the sales team in tender preparation and submission such as budget files, proposals, presentation and sales materialsEnsures timeliness in updates from the sales team on their pipelines into the firm’s CRM system (JIRA)Support sales team on quotations to customers and suppliersPlayed a key role as the lead coordinator and management of schedules and timelines for the firm’s sponsorship in the Intelligent Transport Systems World Congress (ITSWC) 2019Act as key liaison with the firm’s Partners on partnership renewal programs and/or any partnership activitiesPMO Finance and AdminConsolidate input and prepare project documentationEnsure up-to-date document and final submission of project documentedCreate Purchase Order, Delivery OrderRequest Quotations from suppliers (new purchase and renewals) Budget tracking, Staff CV and clearance, meeting updates for project Show less

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  Tech Data APAC​

  Sept 2020 - Jun 2022

  Sales Support Specialist

  Key role within the Sales Operations Team, the point of contact for Direct Sales, Internal Sales, Finance, Compliance, Procurement and other cross-functional departments and serve as internal business partner to Sales.Developed an in-depth knowledge of Tech Data core business model and processes, acquired an understanding of IT product attributes and vendor requirementsCommunicate with partners, suppliers, vendors to drive customer satisfaction and positive outcomes for SalesMaintain integrity of information in Tech Data systems including up to date and complete information in SAP and Q2O (Tech Data Sales Quotation Tool)End to end involvement in the opportunity from quote to cash, and perform reporting functions on an ongoing and timely basis, including quotation generation, sales order generation and processing, outbound documentation, follow ups with Internal Finance and Compliance departments and customers.Quoting of hardware, software and servicesProcess orders received from customer and/or Sales in Q2O and SAPReview and validate Sales Order request details submitted by Sales, ensuring information tallies with necessary supporting documentsResponsible for providing operations related information and handling operations-related inquiries from vendors and/or customers where applicable (e.g. ETA, delivery orders, etc.)First level “gate-keeper” to ensure full compliance to stated guidelines, per operating manuals and any other required practiceFollow through to ensure fast turnaround of Sales Order requests to meet business requirements and SLA, including obtaining necessary approvalsRectify and amend Sales Order details in SAP as may be required from time to timeFollow through with order close off and Sales Order backlogs in system regularlyProcess high volume of Sales Orders while maintaining high levels of accuracy and efficiencyParticipating in UAT for Internal Roll-out projects such as Automation Implementation, Sales Process Review etc. Show less

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  LinkedIn

  Jul 2022 - now

  Processing of agreements for execution for APAC and China as well as the remaining regionKeeping contract repository clean by validating records against agreementsSend documents for signature electronically or by hard copy/ chop as neededSupport the business during month end closingCreate ad hoc reports as requestedContribute to the team's standard operating procedures by creating and documenting new processes or updating existing onesTrain colleagues within department and across the company on contracts system and processesRepresent the Legal Operations team in Singapore by supporting additional projects for the Legal Operations team and the legal department Show less Processing of agreements for execution for APAC and China as well as the remaining regionKeeping contract repository clean by validating records against agreementsSend documents for signature electronically or by hard copy/ chop as neededSupport the business during month end closingCreate ad hoc reports as requestedContribute to the team's standard operating procedures by creating and documenting new processes or updating existing onesTrain colleagues within department and across the company on contracts system and processesRepresent the Legal Operations team in Singapore by supporting additional projects for the Legal Operations team and the legal department Show less

  • Senior Contract Administrator

    Apr 2025 - now

  • Contract Administrator

    Jul 2022 - Apr 2025