
John McGregor
Senior Business Analyst

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About me
Project & Program Leader - Human Resources Systems
Education

University of Sydney
2001 - 2005Master of Commerce IT, HR
University of Sydney
1990 - 1995BA History
Experience

Sage Micropay
May 2000 - Jun 2005Senior Business AnalystSenior Business Analyst

Vurv Technology
Jan 2005 - Jan 2006Pre Sales Manager, Asia Pacific
RosterOn
Dec 2006 - May 2013Responsible for all Professional Services team activity in northern Australia (NSW/ACT/QLD). Control over two offices (Sydney, Brisbane).Achievements:• Delivered multiple major implementation projects• Established Brisbane office in July 2008• Chaired weekly National Professional Services team meetings • Advised Directorate via weekly Project Management meetings, and regular Senior Management meetings. Maintained and developed PMBOK/PRINCE2 methodologies• Recruit/select/developed staff to regularly exceed individual performance targets, including weekly consulting revenue targets Show less Responsible for Project Management, Implementation Consulting, Client Management and Pre-Sales Consulting to a range of clients across multiple industries (Health, Aged Care, Logistics, Event Mgmt, Mining/Engineering, Not-for-Profit). Regular interstate travel.Achievements:• Established Sydney office in January 2007.• Delivered several major implementation projects on time and on budget. • Secured multiple new clients, via participation in several successful Sales projects, including delivery of product presentations.• Regularly exceeded individual weekly consulting revenue targets.• Participated in strategic planning sessions, and developed and implemented many new processes and procedures, as a member of the Senior Management team. • Negotiated and successfully resolved many major client issues, including project plan reviews, and issue list reprioritization.• Built a team of consultants. Recruited and selected 4 new Sydney office consultants; mentored and supervised Sydney, interstate and contract consultants.• Chaired weekly National Professional Services team meetings (conference call). • Advised Directorate via weekly Project Management meetings, and regular Senior Management meetings. Show less
Northern Region Professional Services Manager
Jul 2008 - May 2013Senior Consultant & Project Manager
Dec 2006 - Jun 2008

Allocate Software
Jun 2013 - May 2016Responsible for Customer Support team activity covering 3 software platforms, and nearly 100 customers, including the Australian Defence Force & NSW Health. Also had operational responsibility for the Allocate Cloud (A/NZ), Allocate’s hosted/SaaS platform.Achievements:• Maintained world-class Support cost/revenue margins• Established the new Customer Support Manager role within the A/NZ business• Rolled out major operational improvements including effective re-implementation of the Support CRM system (Microsoft Dynamics)• Enhanced relationships with key vendors (clock/biometric hardware provider; Cloud Services provider; SMS/text provider) Show less
Customer Support Manager (Australia/New Zealand/Malaysia)
Dec 2014 - May 2016Regional Project Lead & Project Manager
Jun 2013 - Nov 2014

EHealth NSW
Aug 2016 - Apr 2018Implementation Project ManagerImplementation of state-wide staff rostering solution for Casual employees of NSW Health.Responsible for managing the implementation of HealthRoster to Local Health Districts (LHDs) and Agencies within agreed scope, timeframes, resources and quality. Management of all implementation activities and reporting; coordination of project staff from eHealth and local LHD/Agencies.Achievements:- Designed the Implementation Methodology & Project Management Plan, and validated it via completion of Early Adoption projects at two LHD’s- Scheduled and actively managed a program of work; delivered on time, on budget, to scope and quality- Consulted to an additional 12 Casual Staff Management rollout projects Show less

Western Sydney Local Health District
May 2018 - Dec 2018Project LeadResponsible for the implementation of Allocate’s HealthRoster at Western Sydney Local Health District. John was seconded from eHealth to lead the customer’s delayed project. WSLHD has >12,000 staff, with an annual payroll of >$1.7 billion. Achievements:- Delivered project on time, on budget, to scope- Managed the project partnership with eHealth, using an LHD-led model - Transitioned the project from Red to Amber RAG status

Healius Limited
Mar 2019 - Apr 2020Senior Project ManagerManaging various corporate Information Technology projects including Corporate Rebranding, Email Platform Migration, and Payroll & Workforce Management System upgrade. These projects span Healius' three core healthcare businesses of Medical Centres, Pathology & Diagnostic Imaging.

Black Dog Institute
Jun 2020 - Sept 2020Project ManagerManaged the establishment and initial operations of The Essential Network (TEN) for health professionals. TEN is a service, funded as part of the Federal Government's COVID-19 Mental Health package, to support all front-line health workers impacted by the pandemic. Delivered a Mobile App, Website, and a Telehealth Clinic, to time/budget/scope.

Australian Digital Health Agency
Nov 2020 - Feb 2021Senior Project ManagerSupporting several Project Managers and delivery teams across multiple projects within the 'Workforce and Education' stream of the Agency. Co-ordination of many partners and industry stakeholders, including third party consultants (e.g. KPMG) contracted to deliver major project components. Variety of project deliverables, including development of implementation Roadmaps and capability Frameworks to embed and enhance use of digital tools across the Australian Health sector.

Achieve Australia
Feb 2021 - Apr 2021Program ManagerResponsible for the Rostering Transformation Program, including the implementation of a new Workforce Management system (Tanda) for Achieve's 1200 staff. Analysis of the in-flight projects identified a need for significant additional resourcing. The Program Manager role became redundant when Achieve engaged a specialist consultancy to progress the project.
Licenses & Certifications

ITIL Foundation

PRINCE2 Foundation
PM Partners
PRINCE2 Practitioner
PM Partners
Languages
- enEnglish
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