May Lee

Experience

• 

  Southdown Housing Association

  Jan 1999 - Jan 2003

  Communication Advisor

  Designed and facilitated tenant involvement approaches, groups and plans to inform organisational plans and development. Created accessible materials and ‘easy read’ policies.

• 

  East Sussex County Council

  Jan 2003 - Jan 2008

  Information and Development Officer

  - Supported the design and delivery of county wide consultations on local and central government policy in order to inform strategies and plans, resulting in people having a direct say in how their services were shaped and delivered. - User involvement and participation across key Council activities, including the local Learning Disability Partnership Board.- Key responsibility for designing ‘easy read’ and accessible communications for the learning disability population and their families across the county. Show less

• 

  Southside Partnership

  Oct 2008 - Apr 2013

  Person Centred Services Manager

  Developing person centred reviews and approaches in service delivery.Working with support services across London to develop positive culture change and staff practice in delivering person centred support. Designed and delivered training programmes for staff and new support approaches which are now embedded within the organisation.

• 

  Certitude

  Apr 2013 - now

  - Leading on thought leadership in areas such as innovation approaches which help generate ways to build research and ideas into organisational development and direct support practice.- Use of change management methodologies to introduce and implement lasting change at scale.- Conducting gap analysis for identifying skills and resources needed to develop new service models to inform the organisation’s forward strategy and improvement plans. - Overseeing a project co-ordination support team for several projects which impact upon areas of the business at scale.- Lead responsibility for the development and implementation of several organisational strategies, including Health and Wellbeing for people we support, Coproduction and Community Development. Show less Led a team of practice development managers and practitioners to deliver specialised expertise in a range of support approaches and develop organisational approaches to Personalisation.• Led the tender and development of bespoke support solutions for individuals with high support, specialist needs within the Transforming Care programme. Successfully navigated and facilitated complex relationships with, and partnership working between, NHS England, local authorities, clinicians, local Clinical Commissioning Groups, national housing providers and people’s families. Matrix managed other senior colleagues to generate action.• Oversaw a diverse portfolio of Practice Development and intensive support teams, including those which covered health for people with learning disabilities and Autism and community development and inclusion. The latter specialised in strengthening communities and engagement from members of BAME communities was at least 50%. Show less

  • Head of Practice Development

    Oct 2019 - now

  • Personalisation Development Lead

    May 2016 - Sept 2019

  • Transformational Change Programme Manager

    Apr 2013 - May 2016