Ajay Kumar CDCS, CSPO

Experience

• 

  Interface Microsystems

  Aug 2011 - Sept 2012

  Quality Engineer

  1. Proficiently created PPAP documents, including PFD (Process Flow Diagram), PFMEA (Process Failure Mode and Effects Analysis), and Control Plan.2. Conducted effective training sessions for line operators, ensuring their proficiency in PPAP document utilization.3. Skillfully performed WHY-WHY analysis, monitored PPM (Parts Per Million), and initiated Kaizen activities for continuous improvement.

• 

  ICICI Bank

  Aug 2013 - Feb 2016

  1. Scrutiny of export bills, inland bills, packing credit, post-shipment credit, and documents under confirmed LC.2. Verified inland discounted bills with In-house RTGS/NEFT for seamless processing of proceeds.3. Undertook SWIFT and SFMS investigations as part of effective customer relationship management.

  • Deputy Manager II

    Jun 2015 - Feb 2016

  • Deputy Manager, Trade Finance

    Aug 2013 - May 2015
• 

  HDFC Bank

  Mar 2016 - Mar 2019

  1. Ensure seamless processing and compliance in handling trade transactions, including Export, Import, LC, BG, Finances (Import & export), and Outward Remittances.2. Proactively monitored trade regulatory pendency and engage with clients to reduce regulatory delays.3. Collaborate closely with seniors, product, compliance, business, and central teams to handle RBI approval cases.

  • Unit Head - Manager

    Jun 2018 - Mar 2019

  • Deputy Manager

    Mar 2016 - May 2018
• 

  YES BANK

  Apr 2019 - Nov 2021

  1. Managed Trade Finance & General banking operations for corporate clients, ensuring strict compliance with internal and regulatory guidelines.2. Handled regulatory notices, RBI Approval related transactions, and audits.3. Build strong rapport with customers through continuous engagements & meetings.4. Monitored outstanding trade contracts and ensures timely closure of open items.

  • AVP, Branch Service Delivery Leader

    Apr 2021 - Nov 2021

  • Sr Manager, Branch Service Delivery Leader

    Oct 2020 - Mar 2021

  • Sr. Manager, Branch Service Partner

    Apr 2019 - Oct 2020
• 

  Nucleus Software

  Dec 2021 - Apr 2024

  Product Specialist

  1. Managing pre-sales activities, including RFP/RFI responses, product demos/POC, etc.2. Strategize, prioritize, and oversee the roadmap of Trade Finance and Supply chain finance products3. Create feature files using Gherkin language in Cucumber Framework to ensure new developments and existing products are Acceptance Test-Driven Development (ATDD) compliant.

• 

  HDFC Bank

  May 2024 - now

  Trade Sales Manager - AVP