Manpreet Kalsi

Experience

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  1ders Events Solutions Pvt. Ltd.

  Jun 2009 - Aug 2010

  Event Coordinator

  Worked with a city based event management company, as an event coordinator.

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  Earth Infrastructures Ltd.

  Sept 2010 - Nov 2011

  Business Associate

  Worked as a Business Associate (Freelancer) for Real Estate companies like Earth Infrastructure Cosmic Group.

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  Space Interiors - India

  Nov 2011 - Jan 2015

  Senior Interior Designer

  Worked for a city based, small scale interior design and decorationcompany. Involved in the interior design and documentation ofresidential and commercial projectsThe major responsibilities were: Meeting new & existing clients and determining theirrequirements. Preparing drawing, sketches, proposals and quotations forclients. Delivering projects under strict deadlines and within theclient’s budget. Coordinating and monitoring the work of contractors.

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  Ishaan Kitchen & Wardrobe

  Jan 2015 - Jan 2017

  Manager - Design & Ops

  Worked with a Delhi based Modular furniture & InteriorDesign Company involved in Designing & Execution from theScratch.The major responsibilities were: Generating Business for the company with deep marketingskills & competencies by attending & interacting withwalk-in Clients as well as to fetch business on referencebasis. Meeting New as well as existing clients & determiningtheir requirements. Site Dimension & Suggestions to the Clients so as to copeup with the Aesthetics of the Raw Site. Preparing Drawings, Sketches, Proposals and Quotationsfor the potential clients with in their Prescribed Budgets. Assigning, Directing & Managing the Work to beexecuted by the Subordinates. Arrangement of the Materials & Hardware Associatedwith the Approved Drawings. Coordinating and Monitoring the work of contractors withtheir respective Site Supervisors. Delivering projects under strict deadlines & In accordancewith the stipulated time Period. Handing-Over the Completed Sites and providing After-Sales-Services thereafter. Show less

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  CapriCoast.com Home Solutions Pvt. Ltd.

  Jan 2017 - Nov 2017

  Design Manager

  The major responsibilities were: Complete ownership of the ongoing projects and theirrespective execution. Communicating and coordinating with management,clients, consultants and contractors related to dailybusiness operations. Providing guidance, support and managing operationalexecutives, design consultants, clients and vendors toensure accurate preparation of project constructiondocuments. Maintaining Design Portfolios, Reports and Data forensuring compliance towards the core operational policiesof the company and providing chronological insight tohigher management and stakeholders. Assigning, Directing & Managing the work to be executedby the operations team in accordance with the vendors. Interacting with clients, contractors, and staff tocommunicate and enforce project goals and deadlines. Conduct site visits (as and when required) to ensurestandards and schedules are met. Handling client and vendor escalations to ensure smoothand streamlined operations keeping in sight thesatisfaction quotient. Delivering projects under strict deadlines & in accordancewith the stipulated time Period. Handing-Over the Completed Sites and providing After-Sales-Services thereafter. Show less

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  HomeLane

  Jan 2017 - Dec 2018

  Community Manager

  The major responsibilities are: Leading/Coaching/Mentoring the Community of DP's, asper the process compliance. Design Partner Conversion- being the co-owner of thismetric along with Sales/Showroom Manager of therespective showrooms in NCR. Enabling the community to perform, grow and flourish is adirect indication of the effort being infused. Anyimprovements within this team is attributed towards branddevelopment. Design Output – keeping a rigorous track on the ongoingprojects in design phase by updating SmartSheets in achronological order. Being in charge of making every internal/external designerwork successfully & effectiely, to emphasise that everyclient gets the best experience. This role thrives on sales & revenue target - leading theteam’s effort in achieving the sales targets as well. NPS / Net Promoter Score - This score indicates ourpromise to the customer. Responsible for ensuring that ourNPS score is constantly 9/10 (on a 10 point scale) Predictability in the collection target of the unit -responsible for the number and the projects which arepushed into production. Since this is linked to thecollections, there is an onus on the Community Managerto help the company realize its revenue targets. As one of the design leaders of the showroom, there is aneed to ensure undiluted customer experience across thedifferent stages of the project / customer interface. Constantly working with the central design team to bringin insights from the client / designer meetings and suggestprocess improvements / product developments. Coordinating with different teams for ensuring customerdeliverables are effectively communicated and met. Hire and developing a great talent is an integral part of thisrole. This leadership role will include constantlycoaching/mentoring internal team, reiterating HomeLanevalues across the team. Show less

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  Livspace

  Dec 2018 - Mar 2022

  Community Head - Business Operations
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  MoDuratti Interiors

  Aug 2020 - Mar 2022

  Co-Founder
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  Confidential

  Mar 2022 - now

  AVP Business (Pan India)