Sarita Colbert

Experience

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  ResCare Community Living

  Jun 2005 - Jun 2007

  Direct Support Professional

  Provide personal care assistance to clients with intellectual and developmental disabilities, including bathing, dressing, grooming, and toileting.Assist clients with mobility, transferring, and ensuring proper positioning to maintain comfort and safety.Implement individualized care plans, ensuring that clients' personal goals, preferences, and daily routines are respected.Support clients in medication management, including reminders, assisting with medication intake, and observing for side effects.Foster independence by encouraging clients to complete tasks on their own and providing assistance as needed.Assist with nutritional needs, including meal preparation and ensuring clients receive appropriate dietary support.Monitor and document clients' behavioral patterns, addressing any concerns and providing feedback to the clinical team.Implement behavioral interventions and support clients in social interactions, helping them build skills to interact appropriately with others.Engage clients in community activities, socialization, and recreational programs to enhance socialization and quality of life. Show less

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  BURGESS SQUARE HEALTHCARE & REHAB CENTRE

  Apr 2008 - May 2010

  Certified Nursing Assistant

  Assist residents with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, and feeding.Provide mobility support, helping residents with transfers, repositioning, and ambulation to prevent pressure ulcers and falls.Monitor and record vital signs (blood pressure, heart rate, temperature, oxygen levels, and respirations) as directed by nursing staff.Assist residents with dining and nutritional needs, ensuring proper food intake and hydration monitoring.Support residents with continence care, catheter care, and colostomy care under nurse supervision.Maintain accurate documentation of care provided, changes in resident conditions, and daily activities.Communicate effectively with nurses, therapists, and families to ensure residents receive the best possible care.Escort residents to therapy sessions, medical appointments, and group activities within the facility.Support end-of-life and hospice care residents, providing comfort and emotional support for both patients and families. Show less

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  Kindred Hospitals

  May 2010 - Jul 2011

  Certified Nursing Assistant

  Assist patients with activities of daily living (ADLs), including bathing, dressing, grooming, feeding, and toileting.Monitor and record vital signs (blood pressure, heart rate, oxygen levels, temperature, and respiratory rate).Assist with mobility, turning, and repositioning bedridden patients to prevent pressure ulcers.Support nurses and physicians by preparing patients for procedures, wound care, and respiratory treatments.Provide emotional support and companionship to patients recovering from critical illness or long-term conditions.Assist with tracheostomy and ventilator care, ensuring proper positioning and secretion management under supervision. Show less

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  Tri-City Dialysis Center, Inc.

  Aug 2011 - Nov 2012

  Dialysis Technician

  Prepare and set up hemodialysis machines and equipment before each treatment session.Monitor and record vital signs (blood pressure, heart rate, temperature, and weight) before, during, and after dialysis.Insert and remove dialysis needles (fistulas, grafts, or catheters) while ensuring proper access site care.Administer anticoagulants (e.g., heparin) and saline flushes as directed by the nephrologist.Observe patients for signs of adverse reactions, fluid overload, or complications during dialysis and alert nursing staff when necessary.Educate patients on dietary restrictions, fluid intake, and dialysis compliance to improve treatment outcomes.Operate, calibrate, and troubleshoot dialysis machines to ensure proper function and safety.Follow strict infection control protocols for cleaning and disinfecting dialysis machines and equipment.Maintain water treatment systems and check for proper conductivity, temperature, and pH levels. Show less

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  DaVita Kidney Care

  Nov 2012 - Jun 2015

  Dialysis Technician

  Prepare and set up hemodialysis machines and equipment before each treatment session.Monitor and record vital signs (blood pressure, heart rate, temperature, and weight) before, during, and after dialysis.Insert and remove dialysis needles (fistulas, grafts, or catheters) while ensuring proper access site care.Administer anticoagulants (e.g., heparin) and saline flushes as directed by the nephrologist.Observe patients for signs of adverse reactions, fluid overload, or complications during dialysis and alert nursing staff when necessary.Educate patients on dietary restrictions, fluid intake, and dialysis compliance to improve treatment outcomes.Operate, calibrate, and troubleshoot dialysis machines to ensure proper function and safety.Follow strict infection control protocols for cleaning and disinfecting dialysis machines and equipment.Maintain water treatment systems and check for proper conductivity, temperature, and pH levels. Show less

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  Children's Healthcare of Atlanta

  Jul 2015 - Jun 2019

  Led project initiatives focused on optimizing operational processes and improving service delivery across departments.Managed resource allocation, budgeting, and scheduling for key projects, ensuring timely and efficient execution.Worked closely with department heads to develop project strategies, define goals, and track progress, ensuring alignment with broader organizational objectives.Managed multi-disciplinary teams, fostering collaboration and open communication to achieve project goals.Led initiatives to implement new systems and technologies, improving operational efficiency and enhancing team performance.Oversaw project documentation and reporting, ensuring accurate tracking of project milestones and outcomes.Implemented quality improvement initiatives that increased team productivity and client satisfaction, resulting in cost savings and improved operational outcomes. Show less Perform patient intake and triage, including measuring vital signs (blood pressure, heart rate, temperature, pulse oximetry, height, weight, and growth tracking).Administered vaccinations, injections, and medications per provider orders and state guidelines.Assist with pulmonary function testing (PFTs), spirometry, and nebulizer treatments for pediatric pulmonary patients.Conduct allergy skin testing and administer allergy shots (immunotherapy) per physician protocols.Support aerodigestive and sleep medicine teams by coordinating sleep studies, home oxygen setups, and PAP therapy education.Collect and process throat swabs, sputum cultures, and lab specimens, ensuring proper handling and documentation.Assist in cystic fibrosis (CF) clinics, monitoring nutritional status, airway clearance techniques, and infection control protocols.Educate families on asthma management, allergy triggers, CF treatment plans, and sleep hygiene for pediatric patients.Manage Epic workflows, ensuring accurate EHR documentation and provider support.Maintain infection control standards, ensuring sterile technique for procedures and proper equipment disinfection. Show less

  • Practice Coordinator

    Jul 2017 - Jun 2019

  • Certified Medical Assistant

    Jul 2015 - Jul 2017
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  Northwest ENT and Allergy Center

  Jul 2019 - Dec 2024

  Directed all aspects of practice operations, including front office, back office, call center, and revenue cycle processes, for a multidisciplinary clinic.Trained and supervised staff across multiple departments, ensuring compliance with regulatory standards and best practices.Implemented Epic and ModMed workflows for scheduling, billing, and clinical documentation, reducing patient wait times and improving revenue capture.Utilized Lean Six Sigma methodologies to identify inefficiencies, resulting in increasing in operational efficiency and a waste reduction.Managed a team of 16 between front office and call center representatives, overseeing scheduling, pre-registration, and patient communication processes.Monitored KPIs to assess team performance and implemented training programs that enhanced efficiency and patient satisfaction.Conducted thorough revenue cycle analyses, identifying bottlenecks in claims processing and implementing corrective actions.Monitored cash flow, achieving consistent improvement in net collections and reducing billing errors by 15% Show less Greet and check in patients, verify insurance eligibility, and update patient demographics in Epic EHR system.Schedule new and follow-up appointments for general ENT, audiology, allergy testing, and surgical consultations.Collect co-pays, deductibles, and outstanding balances, ensuring accurate billing and payment processing.Assist patients with financial counseling, explaining out-of-pocket costs and payment plan options.Optimize provider schedules to maximize patient access and minimize wait times.Communicate with audiologists, allergists, speech therapists, and surgeons to ensure coordinated care.Train and onboard new front office staff to ensure consistency in patient scheduling and check-in procedures.Monitor patient flow and implement process improvements to reduce wait times and enhance the patient experience. Show less

  • Operations Manager

    Jul 2022 - Dec 2024

  • Patient Services & Front Desk Operations

    Jul 2019 - Jul 2022