
Augustin Jacob
Loan Officer

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About me
Senior Associate
Education

SD college alappuzha- kerala university
2011 - 2014Bachelor of Commerce - BCom Taxation
Leo X111 HSS Alappuzha
2009 - 2011Higher secondary commerce
Experience

Ujjivan Small Finance Bank
Jun 2015 - Jul 2018Loan OfficerWorked as loan officer for JLG customers.Mainly deals with individual loans to customers such as housing loans, livestock loans, business loans, personal loans and educational loans.Actively engaged with Customer handling and customer interaction.Achieved incentives and special appreciation from top management.Follow up and collection initiatives.Takes initiative to provide loans to open market customer.Conducted Market awareness programs to improve sales.

Albertian Institute of Management - India
Jun 2018 - May 2020Master of Business Administration- Finance & MarketingActivities and Societies : Officer and active member in IEDC (Innovation and entrepreneurs development center). Team member at Finance , Marketing and Best Management Team. Committee member of Union budget discussion hosted by Albertian Institute of Management, Along with this organizing committee member of Chai - Friday and Management fest.

Duroflex
Sept 2018 - Sept 2018Organistional Studyits about to knowing the organizational structure and understanding the various functional departments in the organization.

Union Bank of India
May 2019 - Jan 2019Summer internshipFirst year MBA Summer Internship at Union Bank of India - Nodal Regional office Ernakulam.

ESAF Bank
Sept 2020 - Mar 2021Senior OfficerWorked as senior officer sales- executive Trainee.Handled high value customers and given assistance to gain knowledge about the banking services.Serve customers by successfully managing documents, information, and financial transactions in an organized, efficient, and secure manner.Generate leads of CASA,FD,RD,Gold loan and insurance products. Cross selling of banking products and assist branch operations.Support the branch to meet Gold loan target from MFI customers.

Axis Bank
Mar 2021 - Apr 2022Deputy ManagerWorked as relationship manager Rural lending micro finance. Selling of JLG loan with an experience of handling 2200 customers with a portfolio of 3.59 crores.Management of field executives and ARM's in an effective way to meet the business target and collection efficiency of the branch.Directs all operational aspects such as branch operations, customer service, human resources, administration and salesMentor and guide the team to achieve monthly incentives and address customer issues and employee satisfaction promptly.Control NPA follows and take initiative to conduct collection camp to recover NPA Show less

HDFC Bank
Jul 2022 - Jul 2023Deputy ManagerWorked as deputy manager and had authority to control branch function and operations.Handled branch portfolio of 18 crores and team managementHandled a team of 6 sales officers, enable and empower them to achieve both collective and individual goals.Handled SHG customers and provide banking services to 18 panchayat.Handled branch business and cross selling of banking products

Alight Solutions
Aug 2023 - nowSenior Associate
Licenses & Certifications

Diploma in operations management
Alison
Diploma in customer service revised 2017
AlisonMar 2018
7 days camp certification
National Service SchemeJan 2013
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